Digital Operations Analyst - Voice Radio Field Systems

Voice Radio Network Analyst

Are you passionate about operational communications and ensuring reliable voice connectivity across industrial environments? Join our Field Systems team as a Voice Radio Network Analyst and play a key role in supporting Suncor's enterprise-wide two-way radio infrastructure and network performance.

As a Voice Radio Network Analyst, you will be responsible for the day-to-day operations, performance monitoring, and vendor coordination for Suncor's two-way radio systems. This includes provisioning and programming user radios and dispatch consoles, managing contracts with regulatory bodies and vendors, and ensuring seamless radio service across multiple sites. You will collaborate with project teams, field technicians, and business units to maintain high service availability and compliance.

Minimum Qualifications

• 3-5 years of experience in radio communications, network operations, or field systems support.
• Familiarity with P25 and MotoTRBO radio systems.
• Strong organizational and documentation skills.
• Experience with vendor and contract management.
• Ability to work independently and coordinate across multiple teams.
• Background in emergency communications or dispatch systems.

Key Responsibilities

• Monitor and analyze the performance of the voice radio network (P25, MotoTRBO).
• Provision and program user radios and dispatch consoles.
• Track and manage two-way radio inventory across Suncor sites.
• Create and manage purchase orders and ensure fulfillment.
• Coordinate inventory transfers between sites as needed.
• Manage contracts with vendors, ISED, and FCC.
• Respond to incidents and performance issues in the P25 system.
• Participate in site inspections and accept deliverables from project teams.
• Support maintenance scheduling and software updates for radio equipment.
• Experience in industrial or operational technology (OT) environments is considered an asset.
• Knowledge of Canadian and U.S. radio frequency regulations (ISED, FCC) is preferred.

Location and Other Key Details

• You will be working at our Syncrude Mildred Lake site, Fort McMurray Alberta.
• Standard business hours with occasional on-call or after-hours support during major deployments or outages.

Why Suncor?

Suncor's operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company's Petro-Canada retail and wholesale distribution networks (including Canada's Electric Highway™, a coast-to-coast network of fast-charging electric vehicle stations).

With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions – all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We have numerous employee inclusion networks to help foster an inclusive and respectful culture and drive positive change within Suncor. Current networks include both workplace inclusion networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship). Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note we will consider accessibility accommodations to applicants upon request.