Hotel Sales Manager

Position Summary

Responsible for outside sales efforts within a specific market. Proactively prospect, qualify, build business relationships and gain new business opportunities that drive top-line revenues, market share and profitability to the portfolio of hotels within the market. Demonstrate effective internal and external communication, advocate an enthusiastic, professional work environment, and elevate our customer experience.

Overall Responsibilities

• Manage top corporate accounts in the market.
• Tactical and timely execution of hotel and market sales initiatives through account strategies
• Properly manage the sales process through time of arrival.
• Strategic account planning, result accountability, and reporting
• Leverage our business and community relationships and drive business transient, group and extended stay revenues into our portfolio of hotels
• Proactive sales efforts to maximize business opportunities and revenue
• Provide a comprehensive business partnership with our accounts to drive loyalty, increase market share, and focus on customer experience
• Performance accountability through goal and activity achievement
• Activity update and manage Delphi.fdc system

Job Tasks

• Conduct sales calls, prospecting, site tours, blitzes, customer events and participate in trade shows
• Identify and pursue new business development through business drivers
• Continue to grow existing account portfolio; replace underperforming accounts
• Execute the account initiatives from the market and hotel sales & marketing business plan
• Analyze operational and sales reports to identify opportunities and develop account strategies to gain market share, increase revenues and provide greater profits
• Participate in departmental meetings and team outings
• Report weekly on sales activity and bookings
• Accurate tracking and account data entry into Customer Relationship Management system (CRM)
• Be knowledgeable about brand sales initiatives, strategies, training and systems
• Manage assigned sponsorships and affiliations that align with the company's civic duty, community outreach and sales & marketing strategies
• Participate in community events, associations and organizations to promote our company's community presents
• Develop strategic business partnerships that provide leads, referrals, community awareness and direct sales
• Participate and advocate customer entertainment events (athletic, concert & event tickets)
• Participate in assigned corporate and brand sales training
• Complete an annual self-performance appraisal
• Submit Paid Time Off requests in a timely fashion
• Communicate professionally, clearly and concisely in all written and verbal communication
• Understand and adhere to the processes, policies, and standards of Summit Hospitality Group

Benefits

• Simple IRA/Matching
• Dental Insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule

• Monday to Friday
• Occasional Weekend

Supplemental Pay Types

• Bonus pay

Requirements

• The ideal candidate will have 2+ years of experience in Hospitality sales
• Must be able to work independently in a fast-paced environment
• Must have strong written and verbal communication skills