Customer Service And Inventory Coordinator

Customer Service And Inventory Coordinator

Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution.

Job Description

This role will be at a customer's new warehouse facility in Mt. Juliet anticipated start date tentative mid to late October, 2025. Must have SAP experience.

Role Summary:

Primarily responsible for assisting Summit's customers in person and works closely with warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages.

Essential Job Functions

• Meeting and exceeding customer expectations in person when fulfilling orders and helping with products
• Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice
• Assists warehouse associates at times when additional assistance is needed to meet customer demand
• Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer.

Qualifications

Essential Qualifications and Experience:

• SAP experience
• Forklift experience preferred, but not needed
• Order entry, inventory management, cycle
• Microsoft Excel
• Strong external and internal customer service orientation
• Excellent interpersonal and communication skills, oral and written
• Unwavering commitment to Summit values and mission
• Strong ability to organize and manage multiple priorities
• Ability to effectively adapt to change and thrive in a stimulating, fast paced environment
• Possess selfless team player approach
• Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts
• High school diploma or GED

Beneficial Skills and Experience:

• Experience in the electrical distribution industry
• Product knowledge for the electrical industry
• Previous experience in the Summit Warehouse is preferred.
• Ability to perform duties with minimal supervision or guidance

Physical Challenges:

• Ability to lift 50+ lbs on a regular and consistent basis
• Ability to operate standard warehouse equipment
• Ability to stand for long periods of time

Pre-employment assessments, drug, and background screens are administered.

Professional appearance required.