Global Services Supplier Manager

Global Services Supplier Manager

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

General Position Summary:

The Global Services Supplier Manager will be responsible for managing and overseeing the global supplier relationships, ensuring optimal performance, compliance, and cost-effectiveness. This role requires strong leadership, strategic thinking, and excellent communication skills to effectively coordinate with suppliers across various regions including EMEA and APAC.

Essential Duties & Responsibilities:

• Supplier Relationship Management: Establish and maintain strong relationships with suppliers to ensure consistent delivery of services and products.
• Performance Monitoring: Evaluate supplier performance through regular assessments and audits, ensuring compliance with agreed-upon standards and improvement measures.
• Cost Management: Develop and implement strategies to optimize costs while maintaining quality and efficiency.
• Risk Management: Identify potential risks in supplier relationships and develop mitigation strategies to address them.
• Contract Management: Negotiate, draft, and manage supplier contracts, ensuring all terms and conditions are met.
• Coordination and Collaboration: Work closely with cross-functional teams to ensure alignment and effective communication between suppliers and internal stakeholders.
• Reporting and Documentation: Maintain comprehensive documentation of supplier interactions, performance metrics, and contractual agreements.
• Market Analysis: Conduct market research to identify new suppliers, trends, and opportunities for improvement.
• Compliance: Ensure all supplier activities comply with relevant regulations and company policies.
• Subject Matter Expertise: Serve as a global services subject matter expert resource, providing guidance and support to both internal and external customers on best practices, solutions, and industry trends.
• Supplier Invoicing: Support internal stakeholders and suppliers with any issues involving account payables and receivables.

Specific Job Skills:

• Proven experience in supplier management, preferably in a global context.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in contract negotiation and management.
• Knowledge of relocation industry standards and regulations.
• College degree or equivalent work experience.
• Minimum of 2 years' experience in the global mobility or related industry
• Experience in EMEA and APAC regions is a plus.
• Fluency in multiple languages is an advantage.

Education & Experience:

• Experience using Microsoft Excel
• Experience using Adobe preferred, but not required
• Experience using Great Plains preferred, but not required
• Bachelor's degree in accounting/business administration, or commensurate experience
• external customers

Certificates/Licenses/Registrations:

• None required

Travel:

• Ability to travel 20% on overnight trips

Supervisory Responsibilities:

• Supervisory responsibilities

Other Duties & Responsibilities:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of organization.
• Excellent written and verbal communication skills.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Planning/Organization:

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Working Conditions:

• Cubicle working environment
• Noise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity:

• Stand - Under 1/3 Time
• Walk - Under 1/3 Time
• Sit – Over 2/3 Time
• Use hands to finger, handle, or feel - Over 2/3 Time
• Reach with hands and arms – 1/3 to 2/3 Time
• Climb or balance – None
• Stoop, kneel, crouch or crawl – Under 1/3 Time
• Talk or hear – over 1/3 to 2/3 time
• Taste or smell – None
• Other - None

Physical Activity Level:

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

• Specific vision abilities required by this job include close vision and ability to adjust focus.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.