Sr Analyst, Business Operations

Senior Analyst

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role:

We're looking for a Senior Analyst to help us drive our marketing performance and analytics. You'll work with the Marketing Business Performance & Measurement team to help leaders make smart choices using data. The Marketing Performance Sr. Analyst will assist with Monthly Business Reviews (MBRs), including reviewing and validating data, analyzing results to identify insights, and supporting the operational process and timelines. Beyond MBRs, this role helps drive consistency and accountability across the marketing organization by standardizing key metrics, measuring performance against business objectives, and partnering with leaders to deliver insights and enable data-driven decision making. The Sr. Analyst will also contribute to establishing common frameworks, improving transparency, and developing scalable processes that strengthen marketing's impact on growth.

Responsibilities:

• Support the Monthly Business Reviews (MBRs) for the CMO
• Analyze data, identify insights, and provide recommendations
• Measure performance against business objectives
• Improve standardization of marketing metrics

Knowledge and Skills Requirements:

• Highly proficient SQL skills: proficient in writing complex SQL queries to extract, manipulate, and analyze data
• Advanced data exploration and analysis skills
• Familiarity with marketing practices, marketing KPIs, marketing analytics
• Highly proficient in Excel / Google Sheets
• Passion for data, and analysis; comfortable working with large datasets
• Strong problem-solving skills
• Highly proficient in Tableau desktop or similar data visualization tool (ability to perform complex calculations, parameters, LOD expressions, etc)
• Ability to derive actionable insights from data and effectively guide decision-making, communicating in a comprehensible way across various levels of our organization
• Experienced with data storytelling using tools such as Google Slides or PowerPoint; excellent written and oral communication skills
• Detail-oriented with strong time management and project prioritization skills, operating in an unstructured environment
• Comfortable taking the initiative to develop solutions for unstructured problems and communicate the results to key internal customers
• Experience working with cross-functional teams and stakeholders

Experience:

• 2+ years of analytics experience (Marketing Analytics or Sales Strategy preferred)
• BS/BA degree in marketing, economics, marketing, finance, business analytics, business, or equivalent related experience

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link.