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Solution Engineer - Manufacturing / Automotive / Logistics, Travel, Transport, Hospitality

Lead discovery sessions with German enterprise customers to map pain points to Salesforce solutions
Munich
Senior
2 weeks ago
Salesforce

Salesforce

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Account Solution Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Due to our continued growth in the German Enterprise segment, we are seeking to hire multiple Account Solution Engineers.

This role is for people who enjoy turning ideas into working solutions and learning by building. As an Account Solution Engineer in the Enterprise segment, you partner with Account Executives to help new and existing German enterprise customers solve real business challenges using AI + Data + CRM. The environment is strategic and complex — customer needs span multiple business units and you work across the full portfolio, which means high-impact engagements, executive-level access, and the opportunity to shape transformation at scale. You don't just help customers adopt technology — you help them build confidence in the path forward and play a role in evolving how Solution Engineering is practiced in the age of AI.

What you'll do:

  1. Lead discovery sessions to understand root causes and pain points across complex organizational landscapes and map them to Salesforce capabilities
  2. Design and deliver solution concepts and demos linked to clear business outcomes, using storytelling, empathy and immersive demo techniques
  3. Orchestrate the solution cycle with AEs and specialists across the portfolio, coordinating multi-cloud solutions with extended teams
  4. Support pipeline generation through workshops, briefings, industry events and executive engagements
  5. Liaise with your sales counterpart on eye level to develop account strategy and drive new and existing business
  6. Clearly articulate Salesforce value to all levels — from IT staff to C-level executives
  7. Leverage your technical skills to build innovative "art of the possible" demos and establish trusted relationships with technical stakeholders
  8. Use your business knowledge to identify industry-specific challenges and trends, developing tailored Salesforce value propositions for either Manufacturing, Automotive, Logistics, Travel, Transport, or Hospitality
  9. Represent Salesforce at marketing and partner events through industry demos and use case discussions

Required qualifications:

  • Proven track record in a role where technology and process meet (e.g. enterprise consulting, presales, solution architecture, digital transformation)
  • Business-fluent German and professional English for customer-facing work
  • Ability to explain complex topics simply and present clearly to both technical and executive audiences
  • Understanding of how enterprise systems connect (APIs, data flows, integration patterns, system landscapes)
  • Experience working with enterprise customers and navigating complex stakeholder environments
  • Strong interest in growing your career and participating in training programs and mentorship initiatives

Preferred qualifications:

  • Industry expertise in either Manufacturing, Automotive, Logistics, Travel, Transport, or Hospitality
  • Curiosity for how solutions work behind the scenes (APIs, data flows, integrations)
  • Interest in prototyping through low-code, vibe coding, agents
  • Ability to design enterprise-grade architectures and reason about scalability, security, and compliance
  • Familiarity with the German enterprise landscape and industry-specific challenges
  • Experience with enterprise platforms, data strategies, or large-scale implementations

Why this team: You join a team that builds, not just presents. We explore, test, and learn together — and we share openly so everyone grows faster. We work across the full Salesforce portfolio, which means you develop breadth early and can decide later where to go deep. Curiosity and initiative are not add-ons here — they are how we operate.

Why this work matters: Enterprise customers are often making transformational decisions about how they compete, scale, and serve their markets. Our role is to help them make those decisions with confidence — not by showcasing features, but by translating complex problems into clarity, designing what "good" could look like at scale, and co-creating solutions they can believe in. In industries like Manufacturing, Automotive, Logistics, Travel, Transport, and Hospitality, these decisions shape entire value chains and customer experiences.

Unleash your potential: When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Solution Engineer - Manufacturing / Automotive / Logistics, Travel, Transport, Hospitality
Munich
Engineering
About Salesforce
Provides real-time collaborative text editing in the browser, enabling multiple users to simultaneously edit and share documents instantly.