Software Engineering PMTS - Engineering Excellence - Remote Eligible

Principal Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Our Engineering Excellence team is being formed to redefine how software is built, tested, and delivered across the enterprise. We are looking for a technical leader to architect the next generation of our core engineering platforms and automation systems from the ground up. This is a high-impact, strategic role where you will have the autonomy to shape our technical roadmap, mentor a growing team, and establish the foundational infrastructure that empowers thousands of engineers to ship high-quality products with greater velocity and confidence.

What You'll Be Doing

• Architect & Innovate: Architect and lead the design of large-scale, multi-region infrastructure platforms and automation systems that directly improve the developer experience.
• Define Strategy: Define the technical strategy and roadmaps for our core engineering platform's evolution and modernization, ensuring alignment with business objectives.
• Drive Innovation: Lead proof-of-concepts, evaluate new and emerging technologies, and conduct platform research to keep our engineering capabilities at the forefront of the industry.
• Mentor & Lead: Mentor and develop senior and mid-level engineers, providing expert technical guidance, fostering a culture of excellence, and supporting their career development.

Required Skills & Experience

• Core Technical Expertise: 12+ years of professional software development experience, with expert-level, hands-on proficiency in Java. A strong understanding of the Salesforce Platform is required, including deep familiarity with its APIs (e.g., Metadata, Tooling, REST), declarative automation (Flows), and security model (Profiles, Permission Sets).
• System Architecture: Proven track record of architecting and implementing large-scale, distributed systems serving thousands of users.
• Analytical Problem-Solving: A demonstrated ability to analyze complex, large-scale systems to identify and address root causes of instability, performance bottlenecks, or technical debt.
• Cloud Mastery: Expert-level mastery of cloud platforms (AWS) including advanced services (e.g., networking, security, serverless) and enterprise features.
• Containerization & Orchestration: Deep expertise in containerization platforms (Kubernetes, service mesh, advanced orchestration patterns).
• Infrastructure as Code (IaC): Comprehensive experience with IaC at scale using tools like Terraform Enterprise or custom-built solutions.
• CI/CD Architecture: Expert knowledge of CI/CD platform architecture, including Jenkins Enterprise, GitHub Actions, and custom pipeline orchestration.
• Distributed Systems: Deep understanding of microservices architecture, event-driven patterns, and platform scalability challenges.
• Product Mindset: A strong ability to think from a user's perspective, contribute to product strategy, and make pragmatic technical and design decisions.
• Exceptional Communication: Proven ability to present complex data to diverse audiences. You are a clear, logical communicator who is comfortable in a room with senior leadership.

Desired Skills

• Ecosystem Experience: Prior experience working on large-scale Salesforce implementations for enterprise customers is a significant asset.
• Broader Platform Knowledge: Familiarity with the wider Salesforce ecosystem, including integration platforms like MuleSoft and data visualization tools like Tableau.
• Data Platforms: Advanced expertise with modern database and data platforms (e.g., data lakes, streaming platforms like Kafka).
• Polyglot Programming: Professional experience with other languages such as Python or NodeJS.
• Regulatory compliance knoweldge (SOX, FedRAMP, GDPR, industry-specific requirements)

Growth & Impact

This role positions you as a key technical leader within Salesforce's engineering organization, with direct influence on platform strategy affecting thousands of engineers. You'll have opportunities to drive industry-leading innovations while building and leading world-class engineering teams. The position offers clear progression paths toward higher-level Principal Engineer, Engineering Management, or specialized technical leadership roles.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.