Sales Manager/sr. Manager - ESMB

Salesforce Manager/Sr. Manager

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you're in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

Welcome to the Salesforce. We're continuing our journey of growth and are looking to add a hardworking Manager/Sr. Manager to our team who will assume leadership of a team of Account Executives and drive team performance for our Cloud business. This leader will lead a sales team recognized for high-growth, long term sustainable success and its commitment to Salesforce values: Trust, Customer Success, Innovation, Giving Back, Fun, Equality, Wellness, and Transparency.

Your Impact: Maintain and improve the Cloud differentiated value and drive month-on-month growth in our SMB business through implementing strategies for landing new customers, and growing sales in our existing customer base across India. Drive long-term employee success with a focus on coaching, development, and building a high-performance team. Forge Industry association partnerships, align and collaborate with partners, customer success, and Sales Dev teams to deliver incredible success for our customers. Replicate and scale standard methodologies from across the wider Salesforce ecosystem.

Responsibilities:

• Planning and implementing in a high-growth and high transaction velocity environment.
• Build a culture of collaboration across Sales dev, Co primes, Solution Engineering, Partner Alliances, Marketing & Employee Success teams.
• Building relationships and alliances with industry bodies, startup associations etc to expand sales reach
• Collaborate with Solution Engineering, Partners and Alliances to curate solutions apt to industry verticals.
• Defining a clear and compelling annual plan along with driving a culture of flawless execution and performance.
• Clear plan and execution on new customer acquisition, along with retaining and growing Install base Accounts.
• Managing AE's to help drive and close both run rate deals along with building and closing strategic deals.
• Development of the team, including hiring and training new account executives on the sales process.
• Operating through real time Sales dashboards and reports to drive operational rigor, and forecasting accurately.
• Encouraging a culture of learning and collaboration within the team and ecosystem.
• Overseeing full cycle of sales: from campaign planning, to demand generation, to closure through sales stages.
• Effective prioritization, translating business objectives into specific goals, identifying new opportunities in industry verticals and driving expansion into them.
• Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results.

Requirement:

• A sales manager with a proven, successful background in sales of 14+ years.
• Experience in people management, and in building an inspired and commitment team of Account Executives.
• Driving and managing sales team with regular cadence of daily/weekly/monthly pipe gen and deal closures.
• Track record of consistent over-achievement of quota and revenue goals.
• Demonstrate experience of working with Resell partners, Channel executives and associated ecosystem.
• Managing a team for acquisition of net new customers while growing Install base customers.
• High level understanding and appreciation of business processes across multiple industries (e.g. Manufacturing, Retail, High tech, Professional Services, Fintech, Healthcare, Education etc.)
• Consultative sales skills and ability to construct and articulate strong business case and return on investment.
• A belief that the team should be recognized as much for its culture as for its results.
• Can demonstrate examples of inspiring new and existing customers to commit to a journey of transformation, demonstrating technology as a platform.
• Good to have a proven record of sales success in the SaaS or CRM domain.
• Solid understanding of PaaS/SaaS & business value selling.
• Excellent presentation and executive engagement skills.
• Excellent Business Management and Sales Skills.
• A self-starter that can thrive in a fast-paced environment.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.