Network Engineering Senior

Senior Network Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The world of Salesforce is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Salesforce is looking for a Senior Network Engineer to join Salesforce's Network Engineering team. This team facilitates the deployment of strategic initiatives mainly focused on network patching, routing, switching and load-balancing function of Salesforce's 1P network infrastructure.

Responsibilities:

• Plan, Design, Develop, Implement and Operate Cisco, Juniper, F5(LTM, GTM) and other network appliances serving Salesforce's internal and external applications.
• Work closely with automation teams in defining and developing the tools that allow us to manage the configuration of network equipment(F5, Cisco, Juniper etc) in Cloud Scale datacenters.
• Develop and maintain scripts/power-tools based on Ansible and Python that help with configuration deployment on different kinds of network equipment(Cisco, F5, Juniper etc).
• Drive service ownership for the Network Engineering teams; assist in efforts to streamline problem and organizational change processes and increase automation.
• Provide network escalation support for internal and external service impairments or outages.
• Perform high-level troubleshooting and analysis to determine the root cause when network outages occur during network maintenances.
• Isolate hardware and software problems on network devices and work with vendors to resolve issues as vital.
• Assisting in mitigating security vulnerabilities in OS and configuration across different network vendors(Cisco, F5, Juniper etc).
• Perform proactive network maintenance, such as code upgrades, config updates and cleanup/decoms on various network devices such as Switches, Routers and Load-balancers
• Work collaboratively with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease potential for future outages.
• Ensure documented processes are followed while providing necessary feedback focussed on safety and agility of the processes involved.

Required Qualifications:

• 5+ years of experience with TCP/IP networking, architecture and core technologies, such as BGP, OSPF, ISIS, DNS, HTTP, etc.
• Working knowledge and experience working in a Unix/Linux environment.
• Proven proficiency in scripting/programming with Python, Golang, perl, etc.
• Demonstrated experience with developing and using Ansible tools(cli and playbooks) to manage network equipment of various makes/models.
• Practitioner-level network automation skills using DevOps and CI/CD pipeline practices.
• Demonstrated experience with the usage of version control tools such as git.
• Working knowledge of protocol analysis tools such as wireshark, tcpdump, ping, netstat.
• Experience deploying and leading large-scale distributed network environments with focus on automation.
• Working knowledge of PKI infrastructure, firewalls and access-list configuration and troubleshooting as well as experience in system performance methodologies along with hands-on empirical monitoring and data-driven decision-making.
• Strong analytical approach to problem-solving and ability to fix complex issues quickly, while optimally prioritizing multiple priorities.
• Must work well as part of a team in a high-energy environment; must possess good written and verbal communication skills and good time-management abilities.
• A related technical degree required.

Preferred Qualifications:

• Experiences with F5 GTM and LTM installation, engineering, administration, and life cycle management including advanced iRules and troubleshooting
• Understanding of the different load balancing options & features including Persistence, SSL client / server profiles, HTTP profiles
• Highly skilled in packet analysis, network analysis tools, troubleshooting, and analytical fault diagnosis.

Benefits & Perks:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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