Lead Solution Engineer - Slack

Salesforce Solution Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

About The Team

Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We have a positive, diverse, and inspiring culture and look for people who are curious, inventive and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative. We believe that culture is the compass to success and so our Slack values are woven into the fabric of all we do.

Are you passionate about painting the vision of a new way to work? As a Solution Engineer, you will be responsible for building solutions that revolutionize how customers collaborate and get work done by building relationships with key executives, selling directly to IT and business leaders, while also owning the technical elements of a value-oriented sales cycle.

What You Will Be Doing

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across diverse customers to solve mission-critical business problems.
• Drive the discovery process, helping to uncover your customer's current pains and align to their business objectives.
• Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story.
• Partner with customers to design Slack based solutions that drive value and significant business impact.
• Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program.
• Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements.
• Contribute to the success of a newly formed LatAm team and a rapidly growing and evolving SE organization.
• Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

What You Need To Be Successful

• Recommended 2+ years of sales engineering or solution consulting experience in a SaaS organization.
• Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
• A consultative approach with solving your customer's business challenges.
• Having a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
• Familiarity with the enterprise SaaS ecosystem.
• Business proficiency in English.

Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).

Benefits & Perks

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit https://www.salesforcebenefits.com/

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.