Director, Solution Engineering - Indonesia - Remote Eligible

Director, Asean Solution Engineering Team

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The ASEAN Solution Engineering (SE) organization is building out a solid and diverse team in the region. We are seeking a Director for our ASEAN SE team, based in Indonesia. In this capacity, the Director will manage a team of Individual Contributor Solution Engineers who support the Indonesia market. Solution Engineering is the equivalent of sales consulting/pre-sales, who secure the functional and technical selection of Salesforce solution portfolio and assist with the Discovery, Solutioning, Demonstration and Value phases of the sales cycle. The Director will be part of the ASEAN Solution Engineering Leadership Team and work closely with the Sales managers and their teams to drive strategic account planning into the country, create relationships at CXO level and help executing and accelerating the strategy to get us to our vision. You will be overall responsible for the development of a diverse and high performing team of Solution Engineers, leading the solution design throughout the sales cycle and delivering thought leadership to customers to transform their customer's experience - as well as helping the team identify effective strategies to position Salesforce against the competition.

What are we looking for? A good manager with the following characteristics:

• Lead and grow the Solution Engineering team ensuring we continue to hire and retain top talent in the market, providing career growth opportunities and effective succession planning
• Partner with Sales leadership to support and drive Salesforce's transformation value proposition to the most strategic accounts
• Focus on innovation - ensure the team is constantly improving their approach to solution selling
• Prioritize the delivery of an excellent customer experience to customers and prospects aligning to business requirements and goals
• Embody Salesforce values and provide exemplary leadership
• Develop and orchestrate an internal and external ecosystem of partners able to co-deliver with you along the Sales cycle
• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer while penetrating deeper within accounts
• Serve as a trusted advisor to business and technology leaders, shaping their digital transformation strategies
• Prioritize and qualify where to invest the pre sales resources to get maximum impact of every investment.
• You are a Forward Thinker with a passion for Technology and Innovation in Cloud Computing and the benefit this brings
• You can demonstrate your understanding of industry trends and market opportunities to develop new products and solutions
• Represent Salesforce at executive roundtables, industry forums, and technology events, sharing visionary insights on AI, data, and cloud innovation.

Skills And Requirements

• Prior experience as a Solution Engineering Manager (2 or more years of experience in managing teams) or Team Lead experience is preferred
• Knowledge of the Salesforce platform or CRM applications would be advantageous
• Deep knowledge of the Indonesia markets including existing relationships with large enterprises
• Sales orientated, broad-based pre-sales, or consulting experience in solution selling in ASEAN markets is preferred
• A consistent track record of building relationships at C-level and using these to successfully negotiate and sell
• Demonstrated success in mentoring and inspiring a team ensuring a will to win and a focus on innovation
• Excellent communication, presentation and negotiation skills and the ability to infuse these skills to team members
• Ability to quickly grasp and distinctly explain technological and business concepts
• Deep understanding of business processes and their implementation into enterprise applications
• Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team
• Passion for technology and innovation, and a proven "forward thinker"
• Hands on experience working with a variety of technology stacks and preferably has working experience in SaaS platforms
• Demonstrated success in driving thought leadership and participation in industry or customer events
• Fluency in Bahasa Indonesia and English is essential
• Comfortable to with remote teams and autonomous environment
• Keeping abreast of market trends and product & competitor landscapes