Analyst, Headcount Strategy & Operations

Senior Analyst

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword—it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This Senior Analyst will play a critical role on the Global Distribution Planning and Operations team, working on day-to-day activities to support overall strategic planning and operational cadence for the sales organization. The role will primarily be focused on headcount planning and management functions. This position will require developing a deep and intimate understanding of the business and forging relationships with Sales Leaders, Strategy, Finance, ESBPs and cross functional teams.

The successful candidate will possess a passion for questioning data and the wherewithal to dive deep in order to create scalable operational improvements. The candidate will be comfortable partnering closely with cross-functional business partners as well as the attention to detail needed to perform data validation, clean-up and analysis.

Responsibilities:

• Own headcount management process for Distribution, working cross-functionally to ensure headcount is managed efficiently and adheres to workforce plan
• Develop and own concurrent data reporting projects and models to identify trends and areas of interest useful and actionable for the business leaders.
• Liaise with Sales Leaders, HR, Recruiting, Commissions and FP&A teams for headcount tracking, planning and reporting.
• Ensure accuracy of data across our systems and work with other teams to resolve issues as identified.
• Assist the Global Distribution Planning and Operations team in finding opportunities for increased optimization and efficiency in our existing processes and models

Preferred Skills/Experience:

• 5+ years of work experience, ideally in Sales Operations, Sales Strategy, or FP&A, or Finance, where business analysis and insights was in the DNA.
• Power user proficiency in Excel, ability to tell a story in PowerPoint and knowledge of Databases. Ability to become proficient in Tableau's full product suite.
• Experience with Workday, Anaplan or other ERP systems is a huge plus.
• Proven core values based in collaboration, transparency, equality, and putting the customer first.
• Proven track record for planning, completing and auditing work; able to break down problems or processes into their parts and develop recommendations.
• Possesses strong multitasking skills and demonstrated ability to reprioritize accordingly.
• Strong communication (written and verbal), organizational skills. Must be comfortable owning and presenting information at the executive leadership level.
• Must be able to maintain the confidentiality of sensitive information, issues and events.
• Ability to succeed in a collaborative, start-up paced environment, which may include extended time commitments during busy-season.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future—but to redefine what's possible—for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For New York-based roles, the base salary hiring range for this position is $117,100 to $161,100.