Account Executive, Cloud Sales (service Cloud) - Remote Eligible

Salesforce Service Cloud As A Cloud Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for dedicated, hardworking individuals with great energy, leadership and initiative to drive market success for the fastest growing Salesforce application: Service Cloud. As a Cloud Sales (Service Cloud) you will be part of a team focusing on Taiwan market. You will formulate and implement a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in Core sales teams.

Responsibilities:

• Demand Generation:

  • Identify opportunities for Service Cloud in existing Salesforce Customer base

  • Create new leads from systematical prospecting of Service leaders

  • Leverage business from new & established relationships.

• Customer Focus:

  • Define the contribution of a service transformation to an overall account specific vision and plan

  • Define and pitch the specific value of a service transformation to prospect's management

  • Build trusted relationships with Head of Service, understanding their challenges and demand

  • Strategise, negotiate & close business on VP and CxO level

• Scale your business:

  • Define and execute a plan to accelerate growth of our already fastest growing solution

  • Be top of mind at your peers in the extended sales team

  • Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques

• Trusted advisor:

  • Be a trusted advisor for service transformation to our customers and prospects

  • Evangelise the radical transformation in field service in customer meetings, on fairs or events

  • Have a specific point of view on the future challenges and opportunities in customer service

Required Skills:

• Extensive background in service applications and/or operational Customer Service Management

• Strong track record of successful selling Service solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise

• Proven understanding of Service Business, Service Operations as well as buyer's profiles

• Strong analytic and task solving skills and the ability to succeed in a fast paced environment.

• Proven ability to work well as part of an extended sales team.

• Native in Mandarin, business proficiency of English

Benefits:- Very competitive compensation package, car allowance and employee stock purchase plan - Ramp up schedule including training boot camp and continuous sales and product training - Career advancement in a fast paced and rapidly growing organization - Great company culture in a world leading "best place to work"

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.