Ward Clerk - Day Infusion Services

Ward Clerk - Day Infusion Services

St Vincent's Private Hospital Melbourne (SVPHM) is a facility of St Vincent's Health Australia under the stewardship of Mary Aikenhead Ministries. We are a not-for-profit Catholic private hospital operating across four sites: Fitzroy, East Melbourne, Kew, and Werribee.

At our Fitzroy site, our Day Infusion Services deliver high-quality, compassionate care to patients undergoing oncology and haematology treatments. With specialist medical suites co-located on-site, our team provides seamless and personalised care in a collaborative, multidisciplinary environment.

The Role

We are seeking an experienced and compassionate Ward Clerk to join our Day Infusion Services team. This dynamic role provides front-line support to both our Day Oncology Unit and co-located Oncology and Haematology consulting suites.

As the first point of contact for many of our patients, you'll play a vital role in creating a welcoming and reassuring environment while providing high-level administrative and clerical support to both clinical and medical staff.

Key Responsibilities

• Manage patient bookings using MOSAIQ, ensuring protocol compliance
• Conduct pre-admissions and health fund eligibility checks via IBA
• Prepare and distribute pre-admission paperwork and education packs
• Liaise with pharmacy for chemotherapy drug verification
• Coordinate tests and scans for patients
• Process admissions and discharges using IBA
• Support the broader nursing and medical team with reception and general administrative duties

Requirements

• Previous experience in medical reception or healthcare administration
• Strong interpersonal and customer service skills with a compassionate, patient-focused approach
• High attention to detail and ability to work efficiently in a fast-paced clinical setting
• Proficiency in MOSAIQ, IBA, and deLacy systems (desirable)
• Experience in oncology/infusion or specialist rooms (desirable)
• Commitment to infection control and patient safety protocols
• Ability to work collaboratively with a multidisciplinary team

Benefits

• Supportive and inclusive team environment
• Salary packaging options to boost your take-home pay
• Ongoing training and development opportunities
• Comprehensive orientation program
• Uniform provided
• Discounted car parking and close to public transport
• Make a real impact in the lives of patients and families during their cancer journey

We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment. St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.

Requirements: Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role. SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations). SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more.

Have a question and want to know more? If you would like to discuss this opportunity, please contact Denise Men - Talent Partner on denise.men@svha.org.au.

Closing Date: 14 September 2025 11:59pm

Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.