View All Jobs 129325
Clinical Support Specialist - Cluj Napoca/tg Mures
Coordinate in-theatre support and training for surgical teams in joint replacement procedures
Cluj-Napoca, Romania
Entry Level
1 month ago
Stryker
A global medical technology company specializing in orthopedic devices, surgical equipment, and neurotechnology products.
64 Similar Jobs at Stryker
Clinical Support Specialist
The Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Stryker Romania will focus on supporting our customers to provide a best in class procedural solution in the area of Cluj-Napoca/Targu Mures.
It also includes working with the local sales representative to coordinate training and in-theatre support to ensure exceptional levels of customer care both in theatres and in the wider hospital are delivered.
What you will do:
- Providing customer care support for physicians, surgical theatre staff, hospital administration & procurement
- Organizing and conducting training workshops with participation from surgical & theatre staff
- Helping initiate and drive theatres and patient pathway efficiencies for the benefit of the customer
- Working closely with other team members within the defined region, and the National Sales Manager, to ensure customer service levels are best in class
- Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation
- Understanding the clinical application of the broader Stryker portfolio to offer our customers the best possible solution
- Conducting trials and evaluations of product in theatre and clinical environment as required
- Planning, executing and monitoring all measures necessary to help achieve industry leading support
What you need:
Required:
- Bachelor's Degree
- Minimum 2 years of relevant experience as Nurse, Clinical Support or Application Specialist
- Basic computer knowledge including Microsoft Office suite programs including Excel, Outlook and PowerPoint
Preferred:
- Experience in Joint Replacement or General Surgery products
- Experience in clinical, theatre work environment
Travel Percentage: 70%
About Stryker
A global medical technology company specializing in orthopedic devices, surgical equipment, and neurotechnology products.