As an Associate Sales Representative, you will work directly with sales representatives for Spine, CMF and Enabling Technology to coordinate daily surgical case volume coverage, instrumentation needs and after-hour call support for end users. Associate Sales Representative will assist with in-servicing, product demonstration and surgery support for all Spine, CMF and Enabling Technology products being utilized within their territory. This will include handling of all customer questions and requests as and providing detailed information on the technical features and proper use of Stryker instruments and implants. This individual will serve as a contributing member of the local Spine, CMF and Enabling Technologies team, while championing Stryker's Mission and Values.
Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
Responsible to live and exemplify Stryker's Values: Integrity, Accountability, People, and Performance
Assist with the arrangement, delivery and confirmation of Stryker products that are used in surgical cases across multiple hospital sites and specialties as per guidance from Senior Sales Representative
Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker Products
Must be service orientated, a good communicator, professional, possess good relationship building skills, and be good with prioritization and time management
Keep senior sales representative and sales management informed of surgical volume trends or changes and competitive activity on a regular basis
Solves product problems for customers in an expeditious fashion
Has authority to recommend and initiate preventative and correction action with regard to product non-conformances and quality system activities
Required:
Preferred:
Additional Information: