Sales Specialist

Sales Specialist

We are seeking a detail-oriented and relationship-driven Sales Specialist to join our team. This role blends the responsibilities of a traditional hotel Sales Coordinator with a specialized focus on social room blocks and group bookings.

The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced hospitality environment while managing multiple group bookings and event-related logistics.

Key Responsibilities

• Serve as the primary point of contact for clients booking social room blocks (weddings, family reunions, milestone celebrations, etc.)
• Respond promptly to inquiries and generate leads through phone, email, and online channels
• Build strong relationships with clients to understand their needs and ensure a seamless booking experience
• Conduct site tours and assist in showcasing the property's offerings

• Create, manage, and monitor room blocks from contract to post-event reconciliation
• Coordinate all details related to rooming lists, cut-off dates, special requests, and billing arrangements
• Ensure accurate inventory management and maximize room block pick-up
• Work closely with revenue management to optimize rates and availability

• Collaborate with Sales Managers and Event/Operations teams to ensure smooth execution of group stays
• Communicate guest preferences, VIP requests, and special arrangements across departments
• Assist clients with ancillary needs such as welcome amenities, transportation, and group activities

• Prepare contracts, proposals, and group resumes
• Maintain accurate records in CI/TY and PMS
• Track group performance and provide reporting as needed
• Support the sales team with administrative tasks and also coordination efforts related to all group block turnovers form team

Qualifications

• 1–3 years of experience in hospitality sales, hotel operations, or event coordination preferred
• Strong organizational skills with exceptional attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and deadlines simultaneously
• Proficiency in hotel systems
• Customer-first mindset with a proactive, solution-oriented approach

Key Competencies

• Relationship building & client service
• Time management & multitasking
• Problem-solving & adaptability
• Sales acumen with attention to detail
• Team collaboration

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.