MHN Vice President Of Primary Care Services

Vice President of Primary Care Services

The Vice President of Primary Care Services is responsible for the strategic direction, operations, and financial performance of the Marshall Health Network primary care service line, including setting vision, managing staff, and improving quality and efficiency. Key duties include developing and executing strategies to increase market share and patient satisfaction, ensuring regulatory compliance, and managing budgets and key performance indicators.

This individual will collaborate with physicians and executive leaders to lead within MHN and the community, ensuring needs, goals, and objectives are met. This individual must be able to manage complex relationships with multiple stakeholders to ensure efficient services are designed to meet the needs of patients, physicians, staff, and the community.

The Vice President will have responsibility for planning, directing, and coordinating initiatives around:

• Quality Outcomes
• Access and Patient-Caregiver Experience
• Performance Improvement Initiatives
• Physician Integration
• Evidence-Based Practice
• Strategy and Growth
• Research and Academics
• Business Intelligence—Tracking, Measurement and Reporting of Statistical, Performance, Financial and Quality Metrics
• Network Partnerships

Marshall Health Network System Specific Duties and Responsibilities

The Vice President collaborates with senior leadership, physicians, MHN organizational leadership, and hospital leadership teams and staff to ensure the service line meets its goals and objectives.

• Leads the strategic planning process for the Primary Care Service Line growth and operational initiatives, including clinical pathways, and establishes business priorities in collaboration with Marshall Health Network leadership, respective physician leaders, and department administrators
• Manages key performance metrics, including volumes, patient satisfaction, and access
• Leads program development and implementation of new clinical services
• Assists in system integration of care across existing and future MHN sites
• Prepares and manages annual operational and revenue budgets
• Monitors and optimizes financial performance
• Develops revenue enhancement strategies and growth initiatives around primary care
• Mentors and manages a team of clinical and administrative staff, including physicians and advanced practice providers
• Works closely with physicians, other service lines, and administrative leaders to foster a collaborative environment and drive cross-functional initiatives
• Oversees managed care activities and leads faculty recruitment process; develops financial models for revenue/activity projections
• Ensures compliance with state/federal laws, accreditation standards, and regulatory requirements
• Leads performance improvement activities and educational programs; monitors health care service quality and coordinates risk mitigation efforts
• Implements patient safety and quality assurance policies and procedures
• Serves on or chairs committees and task forces as assigned
• Facilitates and coordinates the recruitment and retention of providers and employees within the service line in conjunction with CPE and recruitment plan of integrated group practice
• Operates in all areas of responsibility with strong business ethics and integrity; embraces and promotes MHN values