Customer Support

Customer Support

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Do you get energy from international customer contact? Do you like to have overview and work effortlessly with colleagues from different departments? As an employee in our Customer Support department, you ensure a flawless customer experience. You are the first point of contact for our international customers and make sure that everything around orders, planning, and service runs smoothly. You build lasting customer relationships and communicate daily with internal teams such as Sales and Operations. This is what you will do: Maintain professional contact with international customers Coordinate and follow up on orders, questions, and complaints Coordinate with internal departments to meet customer agreements Monitor quality, agreements, and lead times Support with invoicing and managing customer and price data Actively think about improvements within processes and service provision You are You have a higher education work and thinking level Strong in Dutch and English, both verbally and in writing Excellent in making reports Analytically strong and able to quickly recognize divergent data Stress-resistant and keep the overview A true team player with focus and responsibility Independent, proactive, and not afraid to take initiative What STERIS offers you A salary of € 3400 to € 3700 on a full-time basis An attractive bonus scheme because we value your commitment A good pension scheme and additional insurances Interesting conditions such as FiscFree, Staff Benefit Shop, Lease a Bike, and unlimited access to training in the STERIS University A committed and energetic team