Sales Operations Associate

About Stepful

Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions and report an average 25% income increase after just four months of training. Stepful is backed by Y Combinator and recently closed a round led by AlleyCorp, Reach Capital, and Sempervirens.

The Role

As a Sales Operations Associate on our Partner Operations team, you'll be instrumental in managing our CRM systems, analyzing & visualizing large data sets, ensuring high data integrity across internal systems, and providing reporting & operational support to enhance our team's performance.

What You’ll Do

• Administer and optimize our CRM systems, (today we use HubSpot)

• Develop and maintain reports and dashboards for weekly performance analysis & ad-hoc asks

• Monitor and cleanse data sets to ensure accuracy and integrity across internal systems

• Partner with sales to build and manage forecast reports

• Project future results and identify needed re-allocations of resources to meet business goals

• Build and maintain automations to boost team productivity

This job is for you if:

• You have 3+ years of experience in a sales operations or go-to-market role, preferably working at an early-stage direct-to-consumer start-up

• You have 2+ years of experience with PostgreSQL or BigQuery

• You have strong analytical skills and high attention to detail

• You have certification / mastery of advanced features within Hubspot

• You have experience in managing large volumes of data, including migration and cleansing

• You have mastery of data analysis and visualization tools (e.g. Sheets / Tableau / Looker / Preset, etc)

• You have a process-oriented mindset with a passion for efficiency and standardization

• You learn quickly through experimentation

• You thrive in a fast-paced, ambiguous environment

• You can effectively collaborate with others across multiple teams

Bonus points if:

• You also have Salesforce certification or experience

• You have experience with automation tools like Zapier or Make

• You’ve worked in education or healthcare

ABOUT THE INTERVIEW

Step 1: Intro Call with Talent Acquisition Lead

Step 2: Take-home assignment

Step 3: Virtual panel interview

Step 4: Onsite interview at office in SoHo, NYC

We offer competitive salaries, equity packages, 401k, and health insurance.

Base salary: $80K - $100K

Equity: 0.02% - 0.04%

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.