Founding Business Operations Lead

About Stepful:

Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions and report an average 25% income increase after just four months of training. Stepful is backed by Y Combinator and recently closed a round led by AlleyCorp, Reach Capital, and Sempervirens.

What you’ll do:

As our first Business Operations manager, you’ll be responsible for driving mission-critical projects. This could include anything from revamping the student support function, leading a company rebranding project, or helping launch a new product. In this role, you can expect to:

• Drive the highest-impact, most cross-functional strategic initiatives and outcomes across the company
• Dive deep into data and processes to identify critical insights for the business and translate them into action
• Own projects and business areas end to end, including revamping processes, identifying new features, and hiring
• Partner with leadership as a trusted thought partner across the business

This job is for you if:

• You have 6+ years of consulting or business operations experience in a direct-to-consumer startup
• You are highly analytical with strong communication skills
• You are willing to do whatever it takes to get the job done successfully
• You aren’t afraid to get your hands dirty
• You learn quickly through experimentations
• You thrive in a fast-paced, ambiguous environment

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.