Network Support Engineer

Location: ST Engineering Jurong East Bui, SG

Job Responsibilities:

Plan and undertake scheduled preventive maintenance tasks.
Develop and enhancement of Preventive Maintenance equipment checklists for Enterprise Network and UPS System.
Perform the preventive maintenance by following PM checklist for functional checks, health checks at Clients' premises.
Perform basic equipment break-fix during preventive maintenance windows when required.
Carry out basic troubleshooting, minor repair for IT enterprise products.
Prepare preventive maintenance documentation for submissionRecord and report equipment failure discovered during the preventive maintenance cycle.

Job Requirements:

Good technical skills in engineering, computer and IT systems, and preferably in network.Preferably with good knowledge in any of the following areas:Enterprise Network products/solutions: Cisco/Alcatel Switches/routers, wireless link controller, etc.
Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.Network Appliances based: Microsemi NTP Server, F5.Knowledge in ITIL processes and framework.
CCNA / CCNP highly preferredAbility to engage external stakeholders to resolve site issues.
Highly motivated and self-driven to complete assigned tasks with limited resources and tight scheduleAble to handle complex technical challenges and different groups of users and external vendors.
At least 3 years of experience with successful track record in maintaining large scale IT infrastructure for Government related agencies.
Excellent communication and interpersonal skills, with the ability to work well at all levelsAble to work flexible hours especially during after-office hour for scheduled maintenance windows, if required.
Possess strong analytical skills with positive attitude.

Work location: Jurong East.