View All Jobs 125983
Customer Service Representative
Assist Inside Sales and ensure timely orders, production expediting, and on-time customer communication with excellence
Butler, Indiana, United States
Junior
yesterday
Steel Dynamics
Operates electric-arc-furnace steel mills and related metal recycling and fabrication facilities, supplying flat-rolled, structural, and engineered steel products.
7 Similar Jobs at Steel Dynamics
Subsidiary
Steel Dynamics
Overview
Assisting and backing up the Inside Sales Representative team.
Responsibilities
- Working with Inside Sales on orders, reports, analysis, etc.
- Providing ISR backup when they are out
- Monitoring and expediting of production and shipment
- Exceeding customer expectations for timely responses and communication
- Working internally with all departments to serve the customer better
- Meeting or exceeding monthly shipping goals
- Meeting or exceeding department key measurements
Qualifications
Required
- A minimum two-year Associates degree
- Effective written and verbal communication skills
- Detail-oriented and well organized
- Customer Service passion and attitude
- Willing to go the 'extra mile' for service and problem resolution
- Able to work with people from all org. levels and backgrounds
- Proficiency with Microsoft Office and PC applications.
Preferred
- An accredited four-year Bachelor's degree, with a Business concentration
- Three or more years of Customer Service or Sales experience
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
About Steel Dynamics
Operates electric-arc-furnace steel mills and related metal recycling and fabrication facilities, supplying flat-rolled, structural, and engineered steel products.