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Customer Service Representative
Support inside sales team by managing customer orders and shipment coordination
Butler, Indiana, United States
Entry Level
18 hours agoBe an early applicant
Steel Dynamics
A leading American steel producer and metal recycler known for its wide range of steel products and sustainable practices.
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Division
Steel Dynamics
Overview
Assisting and Backing up the Inside Sales Representative team.
Responsibilities
- Working with Inside Sales on orders, reports, analysis, etc.
- Providing ISR backup when they are out
- Monitoring and expediting of production and shipments
- Exceeding customer expectations for timely responses and communication
- Working internally with all departments to serve the customer better
- Meeting or exceeding monthly shipping goals
- Meeting or exceeding department key measurements
Qualifications
Required
- A minimum two-year Associates degree
- Effective written and verbal communication skills
- Detail-oriented and well organized
- Customer Service passion and attitude
- Willing to go the 'extra mile' for service and problem resolution
- Able to work with people from all organizational levels and backgrounds
- Proficiency with Microsoft Office and PC applications
Greatly Preferred
- An accredited four-year Bachelor's degree, with a Business concentration
- Three or more years of Customer Service or Sales experience
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
About Steel Dynamics
A leading American steel producer and metal recycler known for its wide range of steel products and sustainable practices.