Drive Thru Operator
Steak 'n Shake
Drive Thru Operator
General Purpose: The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements. Secondary Functions: Any and all other tasks assigned Essential Physical Requirements: Good vision, general and close Good hearing Manual Dexterity Standing, bending, stretching and walking throughout shift Push and pull heavy objects Lift and carry 30 pounds Maintain good personal hygiene/uniform Essential Social & Mental Requirements: Able to use computer register Basic reading, writing and math skills Retain verbal requests Good verbal skills Able to work shift work Retain menu item information Able to market the menu Able to handle guest complaints Works well with others Able to count change Maintain composure while under stress