Account Manager (m/f/d)

Statista Job Opportunity

At Statista, everything revolves around data and facts, as we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analysis products and services, we support people worldwide to make fact-based decisions.

Founded in 2007 in Hamburg, we have quickly developed into a global company with offices in metropolises like London, New York, and Tokyo. And we continue to have much ahead of us. Our steady growth is not only proof of our success but also creates new development and career opportunities for our employees.

We value and celebrate our diverse culture. Here you are welcome, no matter who you are, where you come from, what you look like, or what graphs and diagrams you prefer. Your story is important – continue to write it as part of our team. Convince yourself and become part of our team!

Your Tasks:

• Care and expansion of existing customers in the mid-market area as well as the individual development of a customer portfolio
• Completion of renewals as well as identification and implementation of upsell and cross-sell potentials to increase revenue
• Conducting proactive engagements and product coaching
• Identification of expansion opportunities and implementation of upselling strategies
• Strategic customer support and development to promote long-term, customized growth
• Contract negotiations at the highest decision-making level with a focus on customized solutions
• Solution-oriented consulting based on the specific requirements of customers and the development of individual product solutions

Your Skills:

• Several years of experience in account management or customer success management, particularly in the expansion and individual development of customer portfolios
• Ideally knowledge of dealing with platform or license business
• Experience in working with concrete sales targets and activity metrics, as well as the implementation of sales strategies
• Proactive mindset and motivation to actively expand customer relationships and promote long-term growth
• Excellent communication skills in German at native level and fluent English

What We Offer:

In addition to our great team, our company culture, and the common goal of empowering people with data, there are many other reasons why Statista is a great workplace! Become part of our team and benefit from the following advantages:

• Working abroad: 10 days per year (up to 30 days if your family lives abroad)
• Hybrid work and flexible working hours
• International team and regular team events
• Career and training opportunities
• Attractive locations and modern offices
• Support for mental health through OpenUp

Some of the benefits listed here apply only to the German company and for positions from junior level.