Registration Services (fund Of Funds Investment Operations), Officer

Registration Services Officer

Registration Services Officer will be responsible for managing the end-to-end processing of investment transactions for fund-of-funds structures, including the preparation, review, and execution of subscription, redemption, transfer, and commitment documentation related to underlying investments. The role also encompasses ongoing lifecycle maintenance of investments, including AML/KYC documentation, proxy and corporate action processing, investor communications, and other documentation required throughout the investment lifecycle. In addition to transaction management, the role includes client service responsibilities, oversight and coordination with global teams, participation and leadership in client-facing and internal projects, as well as involvement in training initiatives and support for annual audit requirements.

The team you will be joining is a part of State Street Alternative Investments. SSAI gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

As Registration Services Officer you will:

• Manage the preparation, review, and execution of subscription, redemption, transfer, and commitment documentation for fund-of-funds investments.
• Oversee ongoing lifecycle maintenance of investments, including AML/KYC documentation, proxy and corporate action processing, and related investor documentation.
• Review trade packages and supporting documentation, and assist in resolving transaction-related queries in a timely and accurate manner.
• Monitor and manage shared mailboxes and communications from underlying fund administrators and clients, ensuring prompt follow-up and resolution of all inquiries.
• Perform contract note review and reconciliation oversight, ensuring discrepancies are identified, investigated, and resolved appropriately.
• Review and assist staff with month-end deliverables and fund-of-funds related reporting requirements.
• Act as a primary escalation point for critical operational issues, coordinating with internal business units and global teams to ensure timely resolution.
• Provide oversight and guidance to global teams supporting the function, ensuring quality, consistency, and adherence to service level expectations.
• Support client servicing activities, including responding to client queries and participating in client-facing discussions where required.
• Lead or participate in internal and client-driven projects, including process improvements and system enhancements.
• Provide training and mentorship to junior team members and contribute to knowledge sharing across the team.
• Support annual audit requirements and assist with ad hoc reporting or documentation requests as needed.

These skills will help you succeed in this role:

• Strong critical thinking, problem solving and decision making
• Knowledge of fund-of-funds investment documentation, including subscription, redemption, transfer, and commitment processes, with the ability to interpret supporting transaction documentation.
• Strong managerial skills and experience managing offshore locations
• Excellent written and verbal communication skills

Education & Preferred Qualifications:

• Competent to expert with a Bachelor's degree, prefer finance, accounting, economics or business management major
• 5+ years of relevant experience in fund administration, fund-of-funds operations, investment document management, or a related financial services environment.
• Prior experience in transfer agency operations will be considered a strong asset, particularly where exposure includes subscription, redemption, and investor transaction processing.
• Proficient in email management
• Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments
• Excellent administrative and organizational with the proven ability to multi-task and to work efficiently to meet client deliverables
• Proficiency in Spanish is considered as asset.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range: $67,000 - $109,750 Annual