IFDSI – Investor And Distributor Services, Associate 1

IFDSI – Investor And Distributor Services, Associate 1

The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

Responsibilities

• Complete all tasks, including the handling of all complex calls and queries, to a high quality, to meet client requirements in a timely and accurate manner.
• Quality control of transactions processed and client correspondence.
• Ensure business standards and client deadlines are met on a consistent basis.
• Escalate client issues where necessary.
• Assisting in the preparation and distribution of various management and client reporting.
• Ensure an awareness of, and adherence to, the key Transfer Agency controls, risk controls, and fraud controls at all times.

Education / Preferred Qualifications

• Bachelor's degree or above.
• Have strong attention to detail and appreciate the importance of completing work 'right first time' against daily deadlines.
• You understand the importance of customer service excellence and have a 'can do' attitude with strong written and oral communication skills.
• You are keen to learn and develop and you enjoy being part of an energetic and growing team.

Ireland Key Benefits Include:

• 26 working days holiday plus 'Birthday Day Off'.
• 100s of employee discounts.
• Private health insurance with Ireland's leading health care insurer/ Luxembourg equivalent.
• Generous workplace pension contribution.
• Bonus and employee share schemes.
• Hybrid option / Local regulatory rules.
• Career development including financial support for relevant external education / training.

IFDS Ireland is regulated by the Central Bank of Ireland. We are an equal opportunities employer, and we are committed to fostering an inclusive and equitable workplace. We value diversity both in background, as well as skills and experience. You may not meet all of the requirements outlined in the above job description, but we would still like to hear from you.