Alpha Services Transformation – Partnership Strategy & Operations, AVP

Assistant Vice President, Alpha Services Transformation, Partnership Strategy & Operations Lead

The Assistant Vice President, Alpha Services Transformation, Partnership Strategy & Operations Lead will be responsible for contributing to the strategic evolution of the implementation partnership model, managing day-to-day operations of our partnerships, and engaging directly with our partners.

The Alpha Services Transformation team is looking to hire a Partnership Strategy & Operations AVP that will be responsible for contributing to the evolution of the partnership model, managing daily operations, and engaging directly with the partners. As part of our implementation partners strategy, where we outsource a significant portion of work for Alpha implementations, we are responsible for managing the day-to-day operational mechanics with all of our partners & providers. Over the past few years, we have designed and implemented an operating model to help manage the outsourced work. The partnership work has grown materially both in terms of scope and complexity, and will continue to evolve over time. We are looking for someone that can help us successfully contribute to the strategic maturity of our partnerships while maintaining strong management of the on-going operational activities for our partnerships.

State Street Alpha brings together front to back data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. We partner with clients to optimize their operations, data, and technology footprint by leveraging the Alpha Platform and outsourced Alpha Services.

The Alpha Services Transformation team is looking for qualified individuals with strong experience executing Partnership Strategy & Operations programs. The successful candidate will have program management and execution skills in managing partners, leading day-to-day operational activities, and the ability to interface well with internal stakeholders and external partners. In addition, they will demonstrate strong team leadership, operational discipline, and written and verbal communication skills.

Over time, as the nature of the partnership has expanded in scope and complexity, the importance of the job and its corresponding roles and responsibilities have materially expanded in accordance with material changes to the partnership.

Contributing to evolving our partnership model and adjusting our operational activities over time to improve efficiency and effectiveness of our model.

Working with procurement and our business teams to create Statements of Work (SoW) or Orders to create the contractual vehicles and capture the scope of the work outsourced by Alpha Implementation teams

Management of these SoW & contracts in Beeline for resource onboarding and resource access management; along with appropriate review and approvals

Invoicing & Billing associated with contracted services

Tracking of partner level financials & associated metrics vs. approved budgets and total contractual values

Governance & oversight of partner teams including the management of SLA and KPI's of deliverables in Jira

Management of impediments with stakeholders, program progress

Escalation of risks and issues, and recommending solutions

Applying strong business judgment to surface implications and practical, high impact options

Translating business challenges into actionable, structured, approach for problem solving

Effectively balancing needs and requirements of competing priorities or teams to generate strategic forward-looking outcomes rather than tactical responses

Minimum Bachelor's degree or equivalent

Minimum 7 years financial services experience including Strategy Transformation, Vendor Management, and strong Program Management experience

Having proven experience in areas such as process re-engineering, analysis, and presentation skills

Consulting background is considered a significant plus

Industry certifications and/or consulting experience a plus

Proven leadership and program management skills

Proven strong communication, interpersonal, decision-making and negotiation skills

Proven ability to work effectively with all levels of management

Ability to influence and work collaboratively across multiple organizations to reach common goals

Organized with the ability to multi-task in a fast-paced environment

Adaptability and energy to excel with dynamic, evolving priorities

Creative, innovative mindset; not afraid to propose new ways to solve existing problems

Ability to understand broad scope of Alpha: including internal teams, clients, and vendor point of views

Competencies required: demonstrated partnership governance, transformation experience, strong knowledge of implementations & Alpha organization, strong project management skills, analytical/problem solving skills, business/industry knowledge, communication versatility, teamwork and leadership, written and verbal skills

Strong skills in Microsoft Office and able to use advanced features of PowerPoint and Excel, SharePoint, project management and reporting automation skills

Strong experience with relevant business tools including JIRA, Confluence, and Beeline

Salary Range: $90,000 - $142,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

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