Program Services Manager

Program Services Manager

Business Operations Manager 2 – Program Services Manager

Oregon Department of Transportation Public Transportation Division Program Services Unit

Salem

This position is open for recruitment and fully funded following the 2025 Special Legislative Session.

The role:

Join our team as the transit and multimodal program services manager! In this pivotal role, you will work closely with a diverse, cross-functional team that includes finance professionals, transit providers and the leadership team of the Public Transportation Division. The primary responsibility of this role will be to manage and implement financial and compliance processes and procedures to enhance and support transit services across the state of Oregon. Apply today!

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

A day in the life:

• Work with the Public Transportation Division leadership team to set priorities and develop unit plans and goals.
• Manage and direct up to 14 staff members who work to ensure that compliance is met for federal and state policies, procedures, rules and regulations.
• Develop solutions and direct the resolution of operational issues.
• Meet and work with staff and customers to convey and interpret existing rules, regulations, policies, data and procedures.
• Lead and track federal and state grant execution and ensure funds are being utilized efficiently.
• Lead and monitor in preparing budget requests and necessary budget documentation.
• Oversee financial audit procedures for review of external agency audit results. Negotiate and oversee any required management actions.
• Develop and manage programmatic compliance policies and procedures to ensure public transit providers and grant recipients follow state and federal grant funding requirements
• Work with other units and divisions to ensure coordination of program operation with statute, rules, guidance, policy and plans.
• Work in an office environment with hybrid work options available - in-person meetings or office work anticipated at least eight times a year depending on business need with occasional travel may be required primarily within Oregon.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.

What's in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, the salary offer will increase by 6.95% if you are a participating PERS member.
• Public Service Loan Forgiveness opportunity!

Minimum qualifications:

• Six years of supervision, management, or progressively related experience in business operations; OR
• Three years of related experience in business operations and a bachelor's degree in a related field.

What we'd like to see:

• A proven track record of financial management and program oversight.
• General knowledge of Federal public transportation regulations and the ability to interpret and explain complex laws and regulations.
• Demonstrated experience performing collaborative and creative problem solving to implement program and policy improvements.
• Demonstrated experience in collaborating, facilitating, negotiating, mediating and consulting to work effectively across transportation administrations.
• Demonstrated experience directing or influencing the work of diverse teams of individuals working in different locations with differing reporting relationships.
• Demonstrated skills in leadership, management, mentoring and supervisory to guide program development, process improvement, implementation and assessments.

How to apply:

• Complete the following required steps:
• Fill out the application or attach a resume. Please contact the recruiter if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
• Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the "what we'd like to see" section above. Your cover letter must be limited to no more than two (2) pages. Please address your cover letter to Suzanne Carlson, Public Transportation Division Administrator.
• Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire.
• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application.

Need help?

• For questions, call 503-779-9733 or email ODOTRecruitmentJB@odot.oregon.gov.

Additional information:

• We do not offer visa sponsorship.
• We are not an E-Verify participating employer.
• We will conduct name-based criminal background checks on final candidates, including current ODOT employees.
• You will become part of the state's management team.

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices.