Office Specialist 2, Health Services (umatilla) Temp Opportunity

Office Specialist 2, Health Services (Umatilla) Temp Opportunity

We're seeking dedicated professionals to provide on-site care in our correctional facility medical units. Enjoy flexible scheduling, a manageable patient load, and the opportunity to truly follow the course of treatment without the pressures of billing or insurance. This is a rewarding role for those who value continuity of care, professional autonomy, and making a real difference.

This position is a temporary appointment anticipated to last 6 months, though, may be extended or decreased due to business need.

About the Job – Your Role

As an Office Specialist 2 in Health Services, you will be supporting your Health Services Administrative Team as well as the Health Services Support Staff and healthcare team. You will be providing customer service and responsible for a variety of administrative duties including typing, data entry, filing, answering telephone calls, scheduling appointments, ordering office supplies, organize and maintain Medical Records of adults in custody (AICs) charts, and ensuring accuracy of document. Read, sort, and distribute incoming mail, independently determining correct routing. You may be responsible for orthotics, optical, and durable medical equipment repair programs. You will be responsible for issuing medical supplies to AICs on a weekly and monthly basis. You will be generating reports, memos, correspondences, letters, and forms both of a confidential and non-confidential nature. Train new clerical staff on procedures and explain the use of various computer programs. You may assist in maintaining your supervisor's calendar by scheduling appointments, meetings, and conferences. You may make travel arrangements, reservations, and notify organizations. Ensure medical files are pulled, prepped and available for medical staff during scheduled appointments. Schedule, reschedule, confirm, and run callouts as directed. You will also assist with workload issues during absences of other Health Services clerical staff.

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.

Minimum Qualifications

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

OR

An associate degree in any field.

OR

An equivalent combination of education and experience.

Requested Skills

• ICD 10 medical coding
• Procedure codes
• Medical Terminology
• Appointment scheduling
• Strong customer service

• Working with HIPAA guidelines
• Pulling medical charts
• Filing medical charts
• Interpreting and applying rules, statutes, procedures, guidelines, and policies
• Managing calendars and scheduling meetings
• Ordering office supplies
• Working with Microsoft Excel
• Creating and maintaining a database
• Ability to work with angry, hostile and frustrated individuals
• Ability to work with adults in custody
• A minimum of two years of experience working in a medical healthcare setting
• Verbal and written communication skills
• Managing and working with confidential information including medical information
• Preparing a variety of reports, memos, different types of correspondence (proofreads documents for general clarity, punctuation, grammar, spelling, capitalization and typographical errors)

Application Information

• In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date.
• The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans' preference immediately following your submittal. These questions are necessary to complete the application process.
• Please monitor both your email and Workday account for updates regarding this recruitment.
• As part of our selection process, we may require additional assessment stages, such as written exercises, to further evaluate candidates' qualifications. Meaningful participation in these exercises is required for all applicants moving forward in the process. Failure to complete the required exercise(s) within the specified timeframe will result in disqualification from consideration. All candidates who successfully complete these screening stages and meet the necessary requirements will advance to the next stage in the selection process.
• Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.

Working Conditions

Will be expected to share the mission, vision, and core values of the department; requires being a role model of pro-social behavior and having an attitude that conveys dignity and respect in the treatment of others; must be able to acknowledge that everyone is capable of positive change; requires contact with AICs who may become violent; requires walking or standing for long periods, requires climbing and descending stairs; exposed to chemicals, radiation, communicable diseases or other hazards inherent in a health care and correctional setting. Supervision and control of AICs is an inherent responsibility. May be required to assist with the inventory and accountability of controlled items including sharps, tools, and other items that cause a potential security concern. May also be required to perform other tasks that assist with the safety and security of the institution including, but not limited to, performing area searches, supervision of AIC orderlies, and performing AIC counts.

You must have a valid driver's license and a good driving record or be able to provide an acceptable alternative method of transportation.

About the Department

The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives.

The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation.

The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.

Benefits

The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%.

The State of Oregon provides a generous benefit package, which includes:

• Family health, vision, and dental insurance
• Vacation, sick leave, and 11 paid holidays
• 21 days paid military leave for national guard and reserve components
• Optional short and long-term disability
• Term life insurance
• Fully paid retirement program
• Oregon Saving Growth Plan
• Flexible spending accounts for health and childcare
• And more

About the Process – What to Expect

• After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills.
• Top candidates will be referred to the hiring manager.
• The hiring manager will review your application and schedule interviews.
• Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews.
• Final candidates will have a background check, PREA check, and reference checks.
• A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay.
• A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome