MLRR IT Support Specialist (information Systems Specialist 5)

MLRR IT Support Specialist (Information Systems Specialist 5)

The Department of Geology and Mineral Industries' mission is to provide earth science information and regulation to make Oregonians safe and prosperous. The mission is implemented via two primary programs and a variety of focus areas and regulatory programs. This position is in the Mineral Land Regulation and Reclamation Program (MLRR).

Join the Mineral Land Regulation and Reclamation (MLRR) program as our go-to IT expert! In this role, you'll lead support for our new online permitting portal (ePermitting) and other critical systems—handling maintenance, upgrades, troubleshooting, and staff training. You'll work closely with the MLRR Program Manager and agency IT lead to keep our tech running smoothly and efficiently, and provide responsive and knowledgeable assistance to your colleagues, the regulated community, the public and partner organizations. If you're a tech-savvy problem-solver who enjoys helping others, we'd love to have you on our team!

For a full review of the position description, please click here.

What We Are Looking For

Minimum Qualifications:

• Four (4) years of information systems experience in: IT technology support with experience using GIS applications, hardware maintenance and software administration; OR
• An Associate's degree in Computer Science, Information Technology, or related field, AND two (2) years of information systems experience in: IT technology support with experience using GIS applications, hardware maintenance and software administration; OR
• A Bachelor's degree in Information Technology, Computer Science, or closely related field may substitute for all of the above.

Desired Attributes:

• Experience with Microsoft Windows desktop operating systems and determining viability of hardware and software employed to assist customers.
• Experience with Active Directory and Group Policies, Microsoft, and Windows operating environment.
• Knowledge of database management, metadata, and GIS software, tools and techniques with knowledge of geographic information systems, experience using GIS applications, specifically ESRI ArcGIS Desktop suite, including ArcPro, where DOGAMI builds and maintains ArcGIS web maps supported by the agencies GIS data.
• Familiarity or background in geography, geology, or related natural resources science.
• Ability to manage a heavy workload with multiple tasks, frequent interruptions, and competing deadlines.
• Skilled in writing clear and concise reports, with strong technical analytical skills.
• Proven ability and skill to clearly explain complex/technical concepts in terms that are understandable for technical and non-technical audiences.
• Proven skills in providing customer service to a variety of users.
• Experience with administering online data management systems for licensing or permitting and CRM software is highly preferred.

Application Details and Instructions:

• Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume. If you are a current State of Oregon employee, you must apply through your employee Workday account.
• This announcement is for one, full-time, SEIU represented, permanent, MLRR IT Support Specialist (Information Systems Specialist 5) position and may be used to fill future vacancies.
• Please review the Classification and Compensation page for more details on the classification, or you may visit our website for information on the job offer process following pay equity.
• Please save a copy of this job announcement for your reference, as it is not available for you to view after the job closes. If you have questions about the job announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at: nancy.karnas@das.oregon.gov | 971-719-3083.

The Benefits of Joining Our Team:

• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Advancement and learning opportunities that will help grow your career with the State of Oregon.
• Get There - Oregon's easy-to-use carpool matching tool and trip planner.
• Live, work, and play in Albany, Oregon.
• Offering hybrid work schedule! A hybrid work schedule is available after the onboarding process and integration to the organization has been completed. Terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager.

Additional Details:

• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
• Eligible veterans who meet the qualifications will be given veterans' preference. For more information, visit Veterans Resources.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.

Helpful Links & Resources:

• Oregon Job Opportunities Webpage | How to Set Job Alerts
• Workday Applicant FAQ | What You Need to Know to Get the Job