Family Time Coordinator (social Service Assistant)

Family Time Coordinator (Social Service Assistant)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you.

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Summary of Duties

As a Family Time Coordinator, you will:

• Coordinate and schedule family visitation sessions, ensuring safety protocols and effective communication with all involved parties.
• Provide transportation for children and families to and from visits, keeping a safe and supportive environment during travel.
• Clearly explain visitation agreements and expectations to clients, families, and caregivers to promote understanding and compliance.
• Supervise and support visits, address any concerns in real time, and document visit outcomes accurately and thoroughly.
• Participate in risk and safety assessments, support prompt health and family evaluations, and contribute to case planning and change-focused interventions.
• Prepare court documentation, attend case-related meetings and conferences, and provide testimony in legal proceedings as needed.
• Maintain accurate case records and collaborate with service workers by offering feedback to support client progress and case review.

Minimum Qualifications

• One year of experience working in a human services or behavioral health setting; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience communicating clearly and respectfully in-person, by phone, and in writing, while valuing and respecting cultural diversity.
• Experience handling case information, compiling reports, and keeping accurate records using digital tools.
• Experience using time management, organization, and prioritization to meet deadlines.
• Experience supporting youth and diverse groups in different settings.
• Experience guiding individuals through conflicts and behavioral challenges using positive de-escalation and a trauma-informed approach.
• Experience managing and coordinating multiple calendars to schedule meetings and appointments that meet everyone's needs.
• Experience taking initiative and independently managing tasks and recognizing the right time and method to seek support.

Working Conditions

• Work will be conducted in offices, participant's homes, and other community sites.
• Frequent travel is needed for transporting children and families, attending meetings and trainings, and conducting case related activities.
• Employee's work schedule will be Monday - Friday from 8 am - 5 pm PT; hours may fluctuate based on service needs.
• Occasional, compensated overtime may be needed, including evening and weekend work.
• Should business needs arise, temporary lodging support may be needed, and could include evening, weekend, or overnight work.
• You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.
• You may meet situations requiring quick decision-making to ensure your safety or the safety of others.
• Activities include traversing stairs, moving on uneven terrain, and helping children (up to 50 pounds) in and out of car seats.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included in your application materials. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
• Artificial Intelligence (AI) Usage: The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
• A valid driver's license and acceptable driving record are required for this position.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' preference

• Veterans' preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions.

Please include the job requisition number: REQ-189628.

• Recruiter: Amanda Alvarado.
• Email: AMANDA.K.ALVARADO@odhs.oregon.gov
• Phone (call or text): 541-709-8695.