Family Support Program Quality Assurance Specialist (program Analyst 3)

Family Support Program Quality Assurance Specialist (Program Analyst 3)

The Oregon Department of Early Learning and Care is excited to announce a permanent opening for a Family Support Program Quality Assurance Specialist (Program Analyst 3). Make a lasting impact on Oregon's children and families! In this role, you will lead quality assurance and program improvement efforts for Healthy Families Oregon (HFO) and Relief Nurseries. You will develop and refine monitoring systems, guide programs through accreditation, and provide hands-on coaching and training to strengthen service delivery. With a focus on equity, fidelity, and continuous improvement, you will help ensure programs' statewide meet the highest standards and deliver meaningful results for families.

This position will work a hybrid schedule of working both in the office and at an alternate location (home). In office work is anticipated at a minimum of once per quarter, reporting to the Salem office.

The primary purpose of this role is to ensure the consistent quality and integrity of services delivered through Healthy Families Oregon (HFO) and Relief Nurseries. This position leads the development and implementation of monitoring, training, and technical assistance systems that uphold program standards and accreditation requirements. By analyzing data, providing policy guidance, and supporting grantees in continuous improvement efforts, this role strengthens statewide program effectiveness and promotes equitable outcomes for Oregon's children and families.

What we are looking for (minimum qualifications): A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Early Learning, Early Childhood Education, Human Services, or related degree; and four years experience coordinating or administering a program. OR; Any combination of experience or education equivalent to seven years of experience coordinating or administering a program.

In addition, we are looking for applicants that have the following desired attributes: Experience with family services and family support that embraces the concepts of family-centered and strength-based service provision. Knowledgeable of the Healthy Families America Model including critical elements of the Best Practice Standards. Experience in quality assurance, technical assistance, and using data and reflective practice to drive program improvement. Experience engaging, coaching, or training early childhood and home visiting staff and leaders. Excellent written and verbal communication skills; ability to write concisely and creatively about complex and/or controversial topics. Ability to effectively work under tight deadlines and manage multiple projects independently. Excellent interpersonal skills to facilitate work with a wide range of individuals. Understanding of educational equity as it relates to DELC's mission, vision and values.

To Apply: The screening of candidates will be based on a review of an attached resume (limit to two pages). While a cover letter is not required, it is highly encouraged. If you submit a cover letter, please tailor it to the position and address your experience with the desired attributes listed above. Candidates whose backgrounds most closely match the desired attributes and experience section as outlined in this announcement will be invited to interview. For helpful tips on putting together your application materials and interviewing, visit our Resources for Job Seekers page.