Adult Protective Service Specialists (Multiple Positions)
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! We are hiring multiple Adult Protective Service Specialists to join our team. In this position, you will determine the need for intervention and the level of support needed in the protection of vulnerable older adults and people with disabilities. Apply today!
After a successful initial training period of 6 (six) months at the Oregon City office these individuals may work out of any of the 6 (six) ODHS offices in Clackamas County: Canby, Estacada, Milwaukie, North Clackamas (82nd Ave), Beavercreek Road or Oregon City.
Click here to learn more about Aging and People with Disabilities.
Summary of Duties
As an Adult Protective Service Specialists, you will:
- Investigate complaints of abuse or neglect
- Plan the scope and direction of the investigation.
- Interview the alleged victims, alleged perpetrators and witnesses.
- Apply administrative statutes, administrative rules and facility regulations regarding abuse to investigative situations and determine a finding.
- Conduct a preliminary assessment of the alleged victim's safety, possible risks to the investigator or other factors; determines need for emergency intervention.
- Coordinate actions with law enforcement, District Attorneys or other community partners to arrange for victim's safety and security.
- Give consultative or expert opinions to prosecutors and judges on adult abuse or neglect.
Minimum Qualifications
A valid driver's license and acceptable driving record are required for this position. A Bachelor's Degree in the human, social, behavioral or criminal sciences and two years human service, law enforcement or investigative experience OR An Associate's Degree in the human, social, behavioral or criminal sciences and four years human service, law enforcement or investigative experience. Three years professional level experience related to the position may substitute for the Bachelor's degree; 18 months for an Associates.
Essential Attributes
We are looking for candidates with:
- Investigation Skills that include experience with investigating situations such as abuse, neglect, or crimes to gather important facts.
- Experience interviewing and communicating with clients or members of the public who have challenges accepting or accessing assistance.
- Experience in community healthcare or facility based long term care settings.
- Experience staying organized and highly independent in a fast-paced environment while meeting competing deadlines during investigations.
- Experience and comfortability with navigating multiple MS windows-based software applications including Microsoft Office and inputting data into those systems.
- Experience with written documentation and an ability to write detailed, analytical, concise investigative reports that involves information from multiple witnesses, documents/records, and observations.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Working Conditions
- Your work schedule will be Monday through Friday from 8am to 5pm.
- You will work in a fast-paced environment with constant changing priorities.
- You will manage a steady influx of ongoing work and tasks.
- Must be able to drive and meet with individuals in their homes, community settings, community based long term care facilities, or other care settings.
- Exposure to respiratory and bloodborne pathogens is possible.
- You will be working directly with individuals affected by, or responsible for, cases of abuse, neglect, and exploitation
- May be exposed to communicable diseases, such as the flu virus, Covid-19, and MRSA.
- May be exposed to unsanitary environments and you will encounter animals.
- You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
- You may encounter stressful situations that require quick decision-making to ensure safety of yourself and others.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans' preference:
- Veterans' preference information.
- How to submit your Veteran documents for preference.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Marina Nieblas.
- Email: Marina.Nieblas@odhs.oregon.gov
- Phone (call or text): 503-702-5766