Social Services Investigator II

Social Services Investigator II

Agency: Oklahoma State Department of Health

Supervisory Organization: Office of Client Advocacy

Job Posting End Date: Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank):

Full/Part-Time: Full time

Job Type: Regular

Compensation: The annual salary for this position is up to $52,351.20 based on education and experience.

Why You'll Love It Here!

Respect. Collaboration. Service. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity Bonus for years of service

Job Description

Location: Tulsa, Wagoner, Muskogee, Okmulgee, Rogers, Creek

Salary: up to $52,351.20, based on education and experience

Full Time /Part Time: Full Time

Work Schedule: Monday – Friday

Primary Hours: 8-5

Position Description: Positions in this job family are assigned field investigations involving abuse, neglect, and exploitation perpetrated against children in out-of-home residential placement and vulnerable adults in accordance with all state and federal laws. Duties may include investigating caretaker misconduct, such as employee violations of agency policy, procedure, or acceptable professional standards. Duties include producing written investigative reports for use in administrative and/or criminal proceedings.

Position Responsibilities/Essential Functions

• Carries a caseload comprised of investigations regarding abuse, neglect, sexual abuse and exploitation and follows all policy related to completion of investigations.
• Complete all investigation activities according to policy and statute guidelines.
• Investigation activities may include but are not limited to field interviews with victims, witnesses, providers, guardians, accused staff and other professionals to assist in determining an investigative outcome.
• During the investigative process, investigators may identify policy violations and unauthorized practices, and report concerns to contract and licensing monitors.
• Collects evidence and documentation including but not limited to photographs, videos, written statements, incident reports, police reports, and medical records.
• Prepare a written investigative report including all demographic information, interviews, evidence and documentation, summary of finding to provide to District Attorney of jurisdiction and guardianship courts as applicable.
• Complete all post investigation activities including but not limited to appearing and testifying in registry hearings and/or criminal proceedings.
• Children's Investigative Division - Placed on an on-call rotation to respond after hours and on weekends to priority investigations.
• Being present in the office is an essential function of this job
• Other duties as assigned.

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

At this level, employees are assigned responsibilities at the full performance level. In addition to the duties performed at Level I, tasks will include, but are not limited to, being assigned more complex and difficult investigations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications

Education and Experience requirements at this level consist of a bachelor's degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with person with intellectual disabilities; or an equivalent combination of education and experience.

Application Requirements

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Valued Knowledge, Skills and Abilities

Knowledge, Skills and Abilities required at this level include knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers; of quality control and audit procedures; and of review and investigative techniques. Ability is required to review and analyze large amounts of information and identify deficiencies; to conduct interviews effectively; to gather and analyze evidence and information; to organize and present facts in a concise and objective manner; to testify in court to establish and maintain effective working relationships; and to communicate effectively, both orally and in writing.

Physical Demands and Work Environment

A significant portion of this role involves conducting fieldwork within the community. This includes visits to private homes and various care facilities. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires daily use of a laptop computer and cell phone. Travel is required with this position. Being present in the office is an essential function of this job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.