Youth Support Coordinator 1 (NY Helps)

Case Management Services Officer

The CMSO provides direct case management services to youth who are in the custody of OCFS during all custodial phases of their commitment to OCFS and while under supervision in the community. Plays a critical role as a primary member of the youth's Support Team, by serving as an informed voice for the youth and family and working to assist the team in understanding the youth and family's needs related to long-term success. Continually assesses and draws upon the strengths and assets of youth and their family/caregivers to facilitate development of positive behaviors to achieve success in the community and to help the youth avoid further involvement with the justice system. Facilitates the youths' transition from facility of placement to the community through advocating on the behalf of youth and family with stakeholders in the facility and community including the Facility YC, the family, local departments of social services, probation, parole, schools, mental health, development disabilities services and other relevant stakeholders. Also provides case management and supervision of the youth in the community while providing services to the family. The position requires extensive travel to facilities and field work in the community. Also may complete specialty functions as a Court Liaison, Intake Worker or Juvenile Offender Specialist. Additional duties will be discussed in detail during the interview.

Transfer: One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer. Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* The minimum qualifications through NYHELPS are: Six years of direct counseling, educational, clinical, or supervisory experience in prevention, protection, or rehabilitative programs for individuals between the ages of 10 and 21 years of age who are considered to be "juvenile delinquents," "youthful offenders," or youth residing in a residential setting, including those diagnosed with mental or developmental disabilities, mental illness, or addictions, who could potentially become involved in the juvenile justice system. An associate degree in a human services field substitutes for two years; a bachelor's degree in a human services field for four years; or a master's degree in a human services field for five years. Transitional Qualifications: One year of permanent service as a Youth Support Specialist, Grade 14.

Telecommuting is available for this position, however, it is at the sole discretion of the assigned supervisor and the Office of Community Partnerships when a candidate may be considered. Telecommuting applications will be reviewed and approved on a case by case basis in accordance with the OCFS Telecommuting Pilot Program Policy. For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Background Investigation Requirements: All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS's mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.