Manager Information Technology Services 2 Information Security - 10038

Cyber Security Manager

Under the direction of the Director of Cyber Risk Management within the Chief Information Security Office (CISO), the position will provide management oversight to analysts in the Cyber Process Improvement & Metrics (CPIM) section. The position will provide support and direction for the development of processes within CISO and develop a comprehensive metrics program. The incumbent will lead three teams of staff that consist of CISO Metrics, CISO SharePoint support and development, and oversight of the Government Risk and Compliance (GRC) platform. The incumbent will be included in the Chief Information Security Office Leadership Team, helping shape and implement the strategic vision for cyber security within NYS.

The position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction. The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The incumbent must be able to communicate clearly with stakeholders regarding work priorities and performance. The incumbent will work with CISO teams and executive leadership to resolve complex issues under pressure.

The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS.

Specific duties include, but are not limited to:

• Oversee the CISO Metrics Program, including, but not limited to, collecting and displaying various data points for CISO sections and Executive level staff.
• Lead the overall vision and direction of the CPIM section, including the development of strategic plans to revise and improve upon the section's work, drafting staffing plans, and the maintenance and development of charters, product catalogues, RACI charts, and other documentation.
• Identify opportunities to facilitate data collection while adhering to best practices.
• Ensure quality control of data to ensure accurate and timely delivery of metrics output.
• Develop mechanisms to disseminate information and data through various channels, including reports and dashboards.
• Work with stakeholders to incorporate feedback and foster continuous improvement for metrics, KPIs, and supporting capabilities.
• Oversee GRC Platform and the CISO SharePoint site, including development, configurations, development, and maintenance through formalized tracking and release management.
• Assist with the development of use case requirements, documentation, and implementation of supporting technologies.
• Ensure metrics-related technology contracts adhere to NYS Security Policies and standards and align with the strategic direction of ITS and CISO.
• Supervise and mentor multiple teams of analysts.
• Perform additional duties as required.

Minimum Qualifications:

Non-competitive: Eight years of information technology, cybersecurity, or information assurance experience*, including two years at the supervisory level.

*Substitutions:

A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor's substitutes for two years of required experience. An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience. A master's degree or higher in computer science or related field substitutes for one year of required experience.

Additional Comments:

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence. Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Health Care Benefits Additional Benefits The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.