Manager Information Technology Services 2 - 9199

Manager Information Technology Services 2

Under the direction of an Assistant Director IT Services 1, the Manager Information Technology Services 2 will be assigned to the Tax Dedicated Support unit within the Office of Information Technology Services (ITS) supporting the Department of Taxation and Finance. The incumbent will oversee multiple teams responsible for the development and maintenance of applications across the department as a part of the modernization architecture team supporting the NYS e-MPIRE System, a large multi-tiered, highly complex system responsible for billions in state revenue.

Duties include, but are not limited to, the following:

• Perform a lead role in the DTF Modernization efforts.
• Develop and maintain detailed management plans for major areas of responsibility.
• Define purpose, scope and objectives of short-term and long-term projects for the team.
• Work with counterparts within the organization to ensure compatibility of all initiatives.
• Assign work to subordinate managers.
• Monitor project progress, review major staff initiatives and products, and make recommendations as appropriate.
• Direct meetings attended by project team(s), agency management, users and IT staff to discuss specific projects.
• Develop alternative solutions to problems and consult with other IT staff and users to evaluate the effectiveness of proposed solutions.
• Develop procedures, standards and internal controls for the conduct of work within teams.
• Monitor compliance and take appropriate action as needed.
• Write progress reports for IT and agency management that describe project status including the technical, fiscal, and staffing issues associated with project completion.
• Develop or participate in the development, interpretation, review and communication of IT policies, procedures and standards.
• Analyze the impact of proposed policy and legislation as they pertain to information systems.
• Oversee multiple teams, providing technical support, guidance, and standards for all developers.
• Responsible for creation or oversight of all Project documentation (including IT Investment request, scope document, staffing estimates).
• Review and approve all Detailed Design documentation including specification documents.
• Serve as liaison with vendors and monitor vendor compliance with contracts for services.
• Perform a full range of supervisory responsibilities.