IT Project Manager, Facilities Projects - Information Technology Services

IT Project Manager - Facilities Projects

Information Technology Services (ITS) at the University at Albany seeks applicants for an IT Project Manager - Facilities Projects position. This position is responsible for ensuring the successful planning, coordination, and delivery of IT-related components within Facilities-led initiatives, including construction, renovation, and relocation projects.

The IT Project Manager - Facilities Projects plays an essential role in supporting ITS's mission of providing reliable, secure, and user-centered technology services by embedding ITS considerations early and throughout Facilities-driven projects. They serve as a critical liaison between Facilities, ITS, vendors, and campus stakeholders, ensuring that ITS's involvement in projects is aligned with timelines, standards, and stakeholder needs. By coordinating across various ITS functional areas, including networking, field support, audio-visual, communication, research, teaching and learning, and end-user computing, this role ensures that IT contributions to campus infrastructure projects are delivered efficiently and collaboratively. They contribute to campus-wide technology success by managing logistics, supporting communication, and helping mitigate project risks that could impact IT service delivery.

Primary Responsibilities:

• Ensure ITS service teams are properly engaged in the project lifecycle. Schedule kickoff meetings with appropriate Service Owners and Facilities Project Managers, follow up on deliverables, and track task completion in line with project timelines.
• Coordinate ITS involvement in Facilities-led projects including construction, renovations, decommissioning, and relocations. Ensure project documentation, scopes, and timelines are maintained and updated.
• Act as the central point of contact between Facilities, ITS, vendors, and business stakeholders to ensure IT-related deliverables are clearly communicated and achieved.
• Ensure compliance with ITS architecture and security standards by coordinating with Enterprise Architecture and governance bodies.
• Track and assist with procurement processes, including quote collection, vendor coordination, order tracking, and delivery confirmation of ITS-related equipment and services on Facilities led projects.
• Identify risks, monitor project issues, and escalate concerns to appropriate ITS leadership for resolution.
• Coordinate and manage ITS part of Facilities led Projects.
• Other reasonable duties as assigned.

Functional and Supervisory Relationships:

• Reports to: Project Portfolio Manager, ITS
• Supervises the following positions: None
• May supervise employees as assigned (if no direct reports at time of filling position)
• This position interacts with all ITS and Facilities Management. Based on projects assigned, may interact with any faculty/staff in any department on campus, and with 3rd party Vendors.

Job Requirements:

• Ability to coordinate cross-functional teams and manage multiple project timelines.
• Ability to identify and escalate risks or blockers effectively.
• Excellent interpersonal, oral and written communication skills.
• Ability to manage several projects concurrently.
• Ability to organize work, prioritize tasks, and manage multiple and changing priorities.
• Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
• Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval.

Minimum Qualifications:

• Bachelor's degree from a college or university accredited by the US Department of Education or an internationally recognized accrediting organization.
• Minimum of 3 years of relevant experience in IT project coordination or Project Management with focus on Facilities/Construction Projects.
• Experience managing project documentation and cross-functional communication.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Preferred Qualifications:

• 5 or more years of relevant experience.
• Project Management certification (e.g., PMP, CAPM, PRINCE2).
• Experience working within higher education or General Contractor environments.