Constituent Services Liaison

Constituent Services Liaison

New York State Senator Roxanne Persaud is seeking an organized, detail-oriented, proactive individual to fill the role of a Constituent Services Liaison in their Brooklyn District Office. This is an exciting opportunity for a professional with a passion for public service to work with an elected official whose agenda is focused on safer communities, affordable housing, funding for schools and libraries, supportive services for youth and seniors, and quality healthcare.

The Constituent Services Liaison is responsible for providing efficient constituent service, including advocacy, monitoring, and updating the Senator and Chief of Staff on district and local issues. Constituent casework is one of the essential functions of a Senate office. While a day in the life will vary, some of the primary responsibilities include:

• Attending community meetings and events to represent the Senator
• Resolving and managing constituent issues and responding to casework correspondence
• Interacting with government agencies, organizations, members of the community, and other elected officials
• Entering constituent requests into a database
• Maintaining up-to-date files on issues
• Assisting with office and community events

Ideal candidates will possess the following education, experience, and competencies:

• Bachelor's degree preferred, or Associate's degree with comparable job experience
• Two years of public service is strongly preferred, e.g., case management, community organizing, or nonprofit work experience
• Strong organizational skills, including the ability to prioritize, meet deadlines, and maintain consistent attention to detail
• Proficient computer skills
• Excellent written and public speaking abilities
• Flexibility about work hours, available to work evenings and weekends on occasion
• Must have their own transportation to get to meetings, etc.
• Ability to work well under pressure in a team-oriented environment
• Strong interpersonal skills and the ability to speak before large groups

Salary is $47,000 to $50,000, commensurate with education and experience. Interested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered. Please keep in mind that we are looking for cover letters that tell us in your own words why you are a great candidate for the job and not something that simply repeats the information in your resume. This recruitment will remain open until filled. Due to the volume of applications, we will not be able to respond to each applicant. The NYS Senate offers a comprehensive and competitive benefits package that includes a health and wellness in the workplace program that you and your family can benefit from: Dental insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off, Parental leave, Retirement plan, Sick time, Tuition reimbursement, Vision insurance, Wellness Program. The New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace. We do not permit discrimination based on race, age, creed, color, religion, gender/sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest/criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles.