Service Coordinator

Service Coordinator

Advance your career with the Stark Tech team. We'll shape your future together!

Stark Tech is a total optimization provider of facilities and energy solutions.

Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation.

What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:

• Paid Time Off & Holidays
• 401(k) with employer match
• Medical/Dental/Vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• HSA employer contribution
• Life and Disability insurance
• Wellness Program (participation incentives)
• Employee Assistance Program
• Competitive pay
• Career development

How do you excel in this position

The Service Coordinator will be responsible for providing administrative support to the service department. This includes administering and managing T&M billing, service agreements, contract renewals, works orders, service reports, and customer accounts. Duties and responsibilities include but are not limited to:

• Correspond with customers as needed. Answer service calls and resolve issues.
• Administer and manage T&M, Job and Service Agreement billing.
• Issue and distribute invoices to customers accordingly.
• Process service agreements and contract renewals. Work with sales team to understand and confirm contract terms.
• Complete and submit certified payroll reports.
• Maintain customer accounts and contact information in the system.

What are we looking for

• Associates Degree or equivalent related work experience.
• 5+ years of relevant work experience.
• Knowledge of HVAC or similar industry preferred.
• Great customer interface skills required.
• Ability to work under pressure required.
• Proficient at using MS software

Working with us

Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.

The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.