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Sales Associate
Provide excellent customer service to increase store sales and customer satisfaction
Halifax, Nova Scotia, CanadaNova Scotia, Canada
yesterday
Staples
Provides office supplies, technology products, furniture, and business services to consumers and organizations through retail stores and online.
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Job Title
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
About Us
Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.
Location: 215 Chain Lake Drive, Halifax, NS, B3S1C9, CA
Job Identification: 59370
Job Category: Retail Stores
Job Schedule: Part time
About Staples
Provides office supplies, technology products, furniture, and business services to consumers and organizations through retail stores and online.