Sales Support Specialist - EMED

Sales Support Specialist -EMED

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Role

A Sales Support Specialist is the crucial link between sales teams and customers, handling administrative tasks, processing orders, tracking shipments, and resolving issues to ensure smooth sales operations and customer satisfaction, acting as the backbone that frees up salespeople to focus on closing deals. Manages data entry, communication, and reporting, requiring strong organizational skills, good software knowledge (CRM/Office), and excellent customer service abilities.

Responsibilities

• Registration and tracking of orders in the corporate system, ensuring data accuracy.
• Provide information to customers about prices, product availability, new releases and commercial offers.
• Create, maintain and archive quotes, price lists and other commercial documents in an Excel environment.
• Creating professional presentations (PowerPoint or equivalent tools) for commercial purposes.
• Communication of new products, promotions and commercial announcements.
• Collaboration with internal departments and external partners to support smooth and efficient customer service.
• Ability to travel domestically and internationally for business needs, meetings, product promotion, exhibitions or trainings.
• Communication with international suppliers, partners and customers.

Qualifications & Skills

• Graduate of a university with a field related to sales (Marketing or Accounting)
• Up to two (2) years of experience in the field of sales is preferable (order entry, commercial support, customer service or sales support)
• Excellent knowledge of English – Proficiency Level (C2)
• Very good knowledge of MS Office and ability to manage commercial data
• Ability to create accurate, well-structured and effective presentations, as well as be comfortable in presenting them
• Ability to communicate and collaborate effectively in a multidimensional work environment

The Details

You'll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, paid time off, benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More

We want our company to be a place you'll want to be – and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.