Student Services Specialist

Student Services Specialist

The Bing Overseas Studies Program (BOSP) is seeking a Student Services Specialist, who will support the administration of study away programs, working especially close with BOSP Global Seminars. The person in this role will gain comprehensive understanding of the entire administrative lifespan of a customized faculty-led program and its stakeholders, while working mainly on student-related functions. The Student Services Specialist will also provide operational support for broader functions within BOSP, including assisting with the planning and scheduling of office events, assisting with communications processes, compiling student application materials, and helping with curricular planning and registration systems maintenance.

The Bing Overseas Studies Program (BOSP) offers Stanford undergraduates the opportunity to study abroad while remaining enrolled at Stanford and is considered an integral part of the Stanford curriculum. The demographic breakdown of BOSP participants closely mirrors that of the entire Stanford population. Approximately 50 percent of each graduating class studies abroad on a BOSP program during their undergraduate career at Stanford.

Due to the high visibility of our programs and diverse cultural environments, BOSP places a high value on professionalism, teamwork, outstanding student services support, as well as excellent written and oral communication skills.

In this role, you will:

• Reviewing student application files and documents for completeness and following up with students accordingly, leveraging BOSP application software and databases
• Creating, compiling, managing, and distributing student application materials and student requirements for faculty and staff review committees
• Inputting BOSP student and course information into Stanford systems, updating electronic databases, web content, literature, and associated materials
• Collecting, gathering, and validating data; preparing basic reports
• Creating and managing student and staff mailing lists
• Responding to general inquiries from students, faculty, external constituents, and staff
• Coordinating schedules for student workers, updating student training manuals, and assisting with onboarding and training
• Coordinating logistics for BOSP outreach activities, meetings, and events, including booking rooms for pre-departure orientation meetings and information sessions
• Contributing to general office administration and process improvements
• Providing administrative support for BOSP program reviews, including scheduling and note-taking

To be successful in this role, you will bring:

• Associates degree and one year of relevant experience, or combination of education and relevant experience
• Strong written and verbal communication skills
• Basic computer skills, including experience with Microsoft Office Suite
• Customer service skills. Basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations

In addition, preferred qualifications include:

• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness
• Experience with study abroad and familiarity with the operations of a study abroad office, its mission and business objectives, and practices

About the Office of the Vice Provost for Undergraduate Education (VPUE)

As the designated gateway to undergraduate education at Stanford, VPUE strives to connect students intellectually with the full range of our educational opportunities and to promote the active engagement of all faculty, instructors and staff with undergraduate students. For undergraduates, VPUE is the nexus for programs and initiatives that help students define and achieve their intellectual ambitions and develop a sense of civic purpose at Stanford. These include investigative introductory courses taught by esteemed faculty, targeted classes in writing and rhetoric, undergraduate research support, academic advising and mentoring, overseas and off-campus study programs, evidence-based and inclusive learning and teaching practices, and opportunities to pursue public service campus-wide. For faculty, VPUE serves as a principal conduit for furthering interaction with undergraduates and discovering ways in which working with students can enrich one's research agenda. VPUE collaborates with faculty, staff and students to provide the world-class experiences for which Stanford is known. All VPUE resources are dedicated to involving faculty with the undergraduate experience, connecting students with transformative opportunities and fully realizing a liberal education at Stanford.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Envidable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The expected pay range for this position is $34.36-$40.29 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply

If you're ready to work for an organization that nurtures respect, professional development and a supportive work-life balance, we invite you to explore this opportunity and apply online. To be considered, please submit a cover letter and resume along with your online application. Your cover letter should briefly describe your interest in the position and how you feel your background and experience would make you a successful candidate.

Completed applications will be reviewed on September 1, 2025 and on a rolling basis thereafter.