Manager, Travel Operations
Standard Bank Group
Manager, Travel Operations
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To lead and manage the end-to-end operations of SB Travel, ensuring seamless coordination between Standard Bank and its travel partners to deliver an exceptional experience for Private & Personal Banking clients. The role is responsible for maintaining service excellence through effective partner management, issue resolution, process optimisation, and operational risk oversight. SLA governance, timely incident handling, and data-driven decision-making across travel-related functions required
Qualifications
Business Commerce
Experience Required
- 5-7 years experience in business and contract management, financial management and reporting and travel operations
Additional Information
Behavioural Competencies:
- Articulating Information
- Convincing People
- Developing Expertise
- Embracing Change
- Interacting with People
- Making Decisions
- Producing Output
- Providing Insights
- Resolving Conflict
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Business Acumen (Audit)
- Compliance
- Financial Acumen
- People Strategy Development
- Risk Measurement