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Manager, Support, Premium & Growth

Lead support team to enhance client experience in premium and growth banking
Durban, KwaZulu-Natal, South Africa
Mid-Level
yesterday
Standard Bank Group

Standard Bank Group

One of Africa's largest banking groups offering a variety of financial services across sub-Saharan Africa.

3 Similar Jobs at Standard Bank Group

Manager, Support, Premium & Growth

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Translates the strategic Business Banking objectives into day-to-day tactical plans that will align to the segment's client value propositions. Responsible to lead a team of support bankers that will provide a proficient support function to the Premium, Growth Banking teams by understanding what matters to the client. To take responsibility for end-to-end people management practices, high-risk routine compliance and client relationships.

Qualifications

Qualifications and Experience

  • A relevant tertiary qualification in Business Management, Finance, or a related field is usually required. A Bachelor's Degree in Business Management or Finance is often preferred or ideal.

  • Prior banking experience is important, typically at least 4-5 years in relationship management within commercial or business banking.

  • Managerial or leadership experience of 1-2 years is often preferred.

  • Knowledge areas include business economics, customer relationship management, credit principles, banking practices, regulatory requirements (such as FAIS and FICA), and sector-specific financial analysis.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Conveying Self-Confidence
  • Convincing People
  • Developing Expertise

Technical Competencies:

  • Business Acumen (Audit)
  • Customer Acceptance & Review (Business Banking)
  • Customer Understanding (Business Banking)
  • Financial Acumen
  • Product Knowledge (Business Banking)
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Manager, Support, Premium & Growth
Durban, KwaZulu-Natal, South Africa
Support
About Standard Bank Group
One of Africa's largest banking groups offering a variety of financial services across sub-Saharan Africa.