Store Operations Specialist - Junior

Store Operations Specialist - Junior

The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs. Helps determine which operational and project changes best support the roadmap Participates in evaluation, design and development of processes, systems, or programs developed internally and externally Operational business consultant to the Zone/Regional offices Prepare and present data and information on projects and operations Liaison between IT team and Store/Field Operations Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems Support in evaluating and making recommendations to next level of management Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues Supports right sizing of IT assets/hardware in store Follow up on day-to-day operations to ensure overall technical support processes meet business needs Conduct store visits to complete onsite assessments of technology (once every one to two weeks)

1-5 years of experience provides problem solving, procedural, and technical support to store associates, management, and field management for all store systems (including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) from a retail management OR technology background Intermediate level Excel and PowerPoint experience

Experience with Power BI dashboards Background that fit this role: Retail manager IT help desk

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We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.