Inside Sales Professional - Sales Protection

Inside Sales Professional - Sales Protection

Location: Oxelösund

Country: Sweden

Application due date: 4/15/2026 23:59:59 UTC

Are you passionate about providing excellent customer service and driving commercial performance? As Inside Sales at Special Steels Protection, you will play a key role in supporting customers, managing inquiries, and ensuring an efficient order process. This position is a great opportunity to contribute to a business area where quality, precision, and customer responsiveness are essential for success. Location Oxelösund.

Becoming part of the SSAB family means joining a journey. A journey that we believe is essential for the sustainability of this planet. Steel has been one of the most important materials for developing our society and it will continue to be so. In the roofs over our heads, in the bridges connecting our cities and in the cars of tomorrow. At SSAB we are proud of our history and leadership in high-strength steel. But we are also aware that the production of steel is one of the largest emitters of greenhouse gases in the world. That has to change. That is why we have developed the world's first fossil free steel production and has committed to becoming largely fossil-free. As part of SSAB you will be instrumental in realizing this goal and push for the green transformation of the whole steel industry.

About the Position

As Inside Sales within the Protection business, you will be responsible for handling customer communication, quotations, order management, and coordination across internal functions such as production planning, logistics, and supply chain. You will be an important point of contact for customers and ensure that they receive timely, accurate, and professional service. Your work will directly support our commercial growth and our ambition to deliver best in class customer experience.

Main Responsibilities

• Manage customer inquiries and provide accurate and timely quotations.
• Process customer orders and secure correct documentation throughout the order-to-cash flow.
• Act as daily point of contact for customers, ensuring professional and solution oriented communication.
• Collaborate with logistics, production planning, finance, and technical specialists to secure high delivery performance.
• Update customer data and market information in relevant systems (e.g., CRM, ERP).
• Identify opportunities for improvement in processes, pricing accuracy, and customer satisfaction.
• Support account managers in commercial activities, follow ups, and reporting.

About You

• Experience from customer service, inside sales, order management, logistics or similar role.
• Strong communication skills and a service minded, structured working style.
• Ability to handle multiple tasks with accuracy and maintain a high attention to detail.
• Comfortable working with digital tools and ERP/CRM systems.
• Collaborative mindset and willingness to contribute to team success.
• Fluency in Swedish and English; additional languages are considered an advantage.
• Knowledge of industrial/technical products is a plus but not required.

Our Offer

At SSAB we strive for a diverse and inclusive environment. We use our values – driven, true and ahead – in making everyday decisions, keeping the customer at the heart of what we do. This makes us all team players, each with the drive to improve. When joining SSAB you will become part of an organization of passionate problem solvers working together on important challenges. We will support your growth by providing a safe and friendly workplace that contributes to work-life balance. If you set out to achieve it, at SSAB you will have the possibility of broadening your skills and grow within your field or beyond.

We offer a wide range of appreciated benefits to our employees. Some examples of these are listed here:

• Profit sharing
• Life balance through reduction of working hours
• Wellness grants

Recruitment Process

1. Apply
2. Pre-recorded Video Interview
3. Assessments
4. Interview
5. Come and meet us
6. Reference Check
7. Health Examination
8. Sign
9. Background check may be a part of the recruitment process.

Got Questions About This Position?

Please contact Mikael Ringholm, Manager Sales Protection Contact Mikael via mail - mikael.ringholm@ssab.com

Trade union information is provided by Akademikerföreningen, Unionen and Ledarna, which can be reached via our switchboard on phone +46 155 254 000.

Words From Your Future Manager

"In Sales we always strive for an inclusive and open environment. We support each other and have fun on the job, while delivering continuously great results. Becoming part of Special Steels Sales function, means that you'll become part of a team that is professional, dedicated and passionate about delivering top quality service."

Mikael Ringholm, Manager Sales Protection