Sales Operations Associate (los Angeles, CA)

Sales Operations Associate (Los Angeles, Ca)

Spin.AI is a SaaS Security company based in Palo Alto, CA and Los Angeles, CA, protecting enterprises against SaaS ransomware, Shadow IT, non-compliance, data loss and data leak disasters in the cloud.

SpinOne is an all-in-one SaaS data protection platform for mission-critical SaaS Apps, such as Google Workspace, Microsoft Office 365, Salesforce, and Slack. SpinOne is the ultimate SaaS data protection platform that delivers the most innovative last line of cyber defense, SaaS data management, and protection for more than 1,500 organizations worldwide. For more information, please visit: https://spin.ai/

As our Sales Operations Associate, you will serve as the technical and functional engine of our Sales team. Reporting to the Director of Operations. You aren't just a builder; you are a problem-solver who gathers requirements, architects solutions in Salesforce, and ensures every integration—from marketing automation to Stripe billing tools—runs seamlessly.

Duties

• Business Analysis & Requirements Gathering: Partner with the Director of Ops to document business needs. You will translate vague stakeholder requests into crisp technical user stories and functional requirements.
• Full-Cycle Execution & SFDC Development: Take ownership of the "build" from ideation to deployment. You will analyze requests and build/optimize solutions using Salesforce Flows, ensuring they align with our long-term architectural health.
• End-to-End Lifecycle Management: Maintain a deep understanding of the Lead-to-Closed-Won flow. You will ensure that the handoffs between Marketing, Sales, and Finance are automated and that no lead or deal "leaks" out of the funnel.
• Revenue Operations Mastery: Apply knowledge of SaaS revenue models (ARR, MRR, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting.
• Quality Assurance (Testing): Develop comprehensive test plans and lead User Acceptance Testing (UAT). You are the final gatekeeper ensuring new features don't disrupt existing integrations or sales workflows.
• Integration Management: Maintain the "plumbing" between Salesforce and our tech stack, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting).
• Sales Partnership & Deal Support: Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures to ensure technical accuracy before a contract is sent.

Expectations:

• Experience: 2+ years of relevant experience in Sales Operations, Salesforce administration, or a similar role.
• Certification: Salesforce Certified Administrator is a huge plus
• Advanced Logic: Expert-level knowledge of Salesforce Flows and validation rules.
• Integration Literacy: Understanding of API connections, Managed Packages, and how data flows between disparate systems.
• Methodology: Familiarity with data analysis and the ability to map out complex business processes visually (e.g., Lucidchart or Miro).

What We Offer:

• Base Salary: $85,000 – $115,000/yr
• Performance based annual bonus
• Unlimited PTO
• Hybrid Office Model
• Paid Holidays
• Premium Health Benefits Covered by Spin.AI
• 401k
• Employee Wellness Program

This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years. Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.

Equal Opportunity Employer

Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.